Become part of our Insights Center of Excellence and help shape the future of our business through innovative market research. As a Market Research Senior Associate, you’ll manage multiple projects, collaborate with diverse stakeholders, and deliver high-quality insights in a fast-paced environment. We value creative, resourceful professionals who are passionate about research and consumer understanding.

As a Market Research Senior Associate, you will utilize a broad range of research methodologies to focus on consumer insights and support business strategy. You will manage multiple projects, interact with various stakeholders, and deliver high-quality work that drives decision-making. Your role will showcase your project management skills and passion for research, contributing to the success of our team and organization.

Job Responsibilities

Understand the goals and needs of project stakeholders, centering on the goals and needs of end-usersSelect and manage research vendors to deliver projects on time and within budgetManage multiple projects and workstreams concurrentlySynthesize research findings and create relevant, revealing, and inspiring reportsPrepare presentation materials for senior managementDeliver recommendations with confidence and consideration for diverse stakeholdersChampion the voice of the customer within the business and across functionsContribute actively to strategy discussionsEscalate project issues and risks appropriately, driving them to resolution by proactively identifying obstacles and solutionsIdentify and document best practices, driving their implementation

Required Qualifications, Capabilities, and Skills

Bachelor’s degree (BA/BS) requiredMinimum 4 years of experience in market or consumer researchIndependent and self-motivated, able to create structure and direction out of ambiguityExperience managing projects, project teams, and working with stakeholders and research vendors to achieve shared objectivesStrong communication, interpersonal, and project management skillsAnalytical and conceptual thinking, with the ability to understand systems and processesProactively seeks guidance, clarification, and feedback from others

Preferred Qualifications, Capabilities, and Skills

Experience in financial services or related industriesAdvanced skills in research methodologies and data analysisProven ability to drive process improvementsExperience presenting insights to senior managementCommitment to accuracy and compliance