This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

What if you could transform a market and inspire a team to exceed their goals?

As a Stores Market Manager at Spectrum, you will be the driving force behind building a sales and retention culture across Spectrum stores in your area. Your strategic vision and hands-on approach will help us acquire and retain customers, pushing us to meet and surpass our sales targets. By creating a motivated and engaged team, you will be at the heart of our mission to deliver amazing customer experiences and drive real growth.

What our Stores Market Managers Enjoy Most About the Role

Lead and motivate multiple teams of store managers to exceed sales goals and deliver exceptional retail experiences.Build strong customer relationships, diffuse escalations, and use listening and probing skills to retain and upgrade customers.Develop your management teams into experts on store functions, Spectrum products and competitive landscape.Communicate and implement Spectrum’s strategies, monitoring, and evaluating results.Manage crisis situations effectively and escalate when needed.Ensure compliance with cash management policies and work order controls, conducting timely audits.Build high-performing teams by recruiting, training and retaining top talent and create a culture of continuous learning and development.

Required Qualifications

Education:

Bachelor’s Degree or equivalent work experience

Experience:

6+ years of sales and customer service experienceStore Manager in a destination shopping environmentLaunched or managed multiple retail locationsManaged multiple projects and provided status updatesIdentified sales trends, risks, and developed response plansHandled change management effectively

Technical Skills:

Comfortable with personal technology

Skills & Abilities:

Fluent in English (reading, writing, speaking, understanding)Clear and professional communication with employees, customers, and suppliersBuilt a strong sales culture and high-performing teamsFostered partnerships within the organization through strong interpersonal skillsLed and motivated teams in a goal and incentive-based environmentValid driver’s license meeting Spectrum’s requirements

Preferred Qualifications

7+ years in sales leadership and customer service4+ years in telecommunications/wireless leadership5+ years in a destination-style shopping environmentImplemented sales training and employee development programsProficient in computer and software applicationsStrong analytical, statistical and quantitative skills, with the ability to make qualitive judgments and design processes and procedures

Working Conditions:

You’ll work in a retail environment with moderate noise, travel to multiple locations to oversee operations, maintain a professional appearance, and handle physically demanding tasks, including lifting up to 35 lbs
SRL604 2026-73689 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13532 Business Unit: Sales and Marketing Zip Code: 29607

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.