Rentokil Initial Billing Administrator

Join Our Team and Make a Difference!

We are currently seeking a Billing Administrator to join our dedicated team at the Dudley office. If you have experience working in a finance environment and enjoy providing excellent customer service, this could be the perfect opportunity for you!

Why Join Rentokil Initial?

Competitive Salary Package: Start with a basic salary of £23,992 per annum. Benefits: Discount scheme, bonus and career opportunities Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in. Work-Life Balance: Full-time, permanent role, Monday to Friday (35 hr week) Hybrid with 2 days per week in the local office Industry-Leading Training: Receive top-notch training to support our customers' needs.

The Role

As an Administrator, you will be responsible for ensuring that customer bills are created accurately to agreed customer requirements and timetable.

Key Responsibilities:

Collation of service information required to produce customer invoicesReconciliation of billed items to manual bills created in finance and billing systemsCreation of manual consolidated customer invoicingUploading invoices to customer portalsDocumenting billing processes per customer and maintenance of a billing information libraryDealing with customer and business queries relating to invoices producedPosting invoices and credits to finance systemsMaintenance of detailed billing schedulesLiaison with service technicians to collate billing informationHighlight and escalate process gaps and suggests solutionsManage daily workloads in relation to the SLA’s in placeMaintain a high level of accuracy whilst meeting strict deadlinesDevelop good relationships with all business and external stakeholders.Works with the business front line to improve the quality of informationIs supportive and/or positive of colleagues accountable for delivering against own role description and team deliverablesParticipates in daily meetings and shares ideas and issuesUses experience to solve current problems

Requirements:

Requirements:

Previous experience working in a billing environmentExperience of using Microsoft excel formulasGood interpersonal and teamwork skillsKnowledge of billing governanceBe able to motivate selfBe professional and positiveFinancial accounting knowledge

Benefits:

Benefits:

Additional opportunities to earn more with regular bonus and commission schemes.Salary grading system - linked to performance for those keen to develop their career within our business.Opportunity to contribute to a Private Healthcare scheme.Enrolment in our company pension scheme.Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.Leads Commission scheme available - although this isn’t a sales job, we appreciate and reward you for passing on sales leads.Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.Long service recognition - includes an extra five days of annual leave entitlement after five years of service.Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.

A Company Putting “People First”

Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.

As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.

Our Social Links

Website: https://www.initial.co.uk/

LinkedIn: https://uk.linkedin.com/company/rentokil-initial-uk

Facebook: https://www.facebook.com/RentokilInitialCareersUKIE

Instagram: https://www.instagram.com/rentokil_initial_uk/

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here