Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The Managing Director (MD) for Retail Mass Market is responsible for leading the strategic direction, growth, and operational excellence of the business unit. This role drives the execution of sales strategies, fosters high-performance culture, and builds strong stakeholder relationships to deliver sustainable value and market leadership.

Key Responsibilities

Leadership and Direction

Set and communicate the strategy, along with the broad actions needed to implement it, for achieving the organisation's mission, vision, and values within a function.

Lead the development and execution of annual business plans and budgets.

Sales & Growth Enablement

Drive the implementation of sales strategies to optimise performance and market share.

Stakeholder Engagement

Build and maintain strategic relationships with regulators, partners, and advisory bodies.

Represent the business unit in high-level engagements and forums.

Manage a portfolio of key and strategic customer relationships either personally or through a team.

Customer Centricity

Review proposed high-value customer contracts to evaluate commercial risk.

Ensure delivery of exceptional customer experiences and value propositions.

Lead and create an organisation-wide customer orientation.

Develop and implement a relationship management plan for strategic and potential accounts.

Performance Management:

Manage and report on the performance of the function/business area.

Organisational Capability Building: Identify the capabilities needed to meet current and emerging business needs.

Governance & Compliance

Ensure adherence to regulatory requirements and internal governance standards.

Champion ethical leadership and compliance across all business operations.

Digital Transformation & Innovation

Lead digital initiatives to enhance customer experience and operational efficiency.

Foster a culture of innovation and continuous improvement.

Minimum Requirements

Namibian Citizenship.

Bachelor’s Degree (NQF 7) in Business Administration, Finance, Economics, or a related field.

Master's Degree (NQF Level 9) in Business Leadership, Strategic Management, or equivalent will be an added advantage.

Professional qualifications such as Actuary or Chartered Accountant (CA) are an added advantage.

Minimum 8 years of general experience and 5 years of managerial experience in the Financial Services industry.

Experience managing a profit and loss portfolio is an added advantage.

Prior experience operating at executive and/or board level is an added advantage.

Key Skills & Competencies

Fostering key strategic relationships with partners, regulatory bodies and strategic stakeholders.

Demonstrated experience of transformational leadership, developing a high-performance culture and leading successful teams.

Pro-activeness and strong negotiation skills.

Exceptional Communication Skills; Strong written and presentation skills.

Strong in strategic thinking and execution.

Ability to work under pressure while maintaining high service levels.

Ability to work independently.

Strong Leadership skills.

Strong team player.

Skills

Action Planning, Adaptive Thinking, Brand Development, Commercial Acumen, Data Compilation, Executing Plans, Legal Practices, Market Analysis, Marketing Systems, Oral Communications, Policies & Procedures, Strategic Planning, Target Market Segmentation

Competencies

Builds Effective TeamsBuilds NetworksBusiness InsightCollaboratesCommunicates EffectivelyCustomer FocusDrives Vision and PurposeEnsures Accountability

Education

Bachelors Degree (B) (Required)

Closing Date

02 September 2025 , 23:59

The Old Mutual Story!