**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The Manager works collaboratively with the Director to develop and implement strategic plan and annual goals. Manages campus-wide program operations, which encompasses more than 1000 volunteers, 50 cross-departmental service programs and 130 service areas. Develops, implements and oversees new programs and service area opportunities in collaboration with departmental leadership and volunteers to augment patient experience. Ensures service programs’ compliance with organizational and legal policies/procedures. Identifies, creates, and coordinates communications and marketing regarding volunteer opportunities to be utilized in cultivation of new volunteers and engagement of active volunteers. Promotes institutional awareness of volunteer opportunities and resources. Promotes intuitional awareness of volunteer opportunities and resources. Responsible for organizing and executing volunteer events from concept to completion. Utilizes servant leadership principles in the oversight of volunteer programs across multiple campuses and locations, which includes management of a multidisciplinary team. Performs duties independently and initiates judgment in handling a variety of management issues and communications. **Applicants should have a strong interest in supporting Student Volunteer Programming.** **Qualifications** Bachelor's degree in communications, Management/Leadership, Human Resources, or related field and five years of management experience required. Additional Experience and/or Qualifications: (Has Achieved Competency in the Following Areas, Job Knowledge and Additional Considerations): Effective communication and presentation skills. Strong interpersonal, conflict resolution and problem-solving skills. Proficient technology skills and adept at leveraging volunteer management platforms, social media platforms, and web applications. Demonstrates ability to design, teach and facilitate training. Ability to interact with all ages and diversities. Strong organizational and delegation skills. Previous volunteer leadership experience. **During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps.** **Exemption Status** Exempt **Compensation Detail** $57,075.20 - $85,612.80 / year. **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** M-F; standard hours will be 8:00 AM - 4:30 PM; with occasional evening coverage until 8:00 PM **Weekend Schedule** Occasional weekend coverage **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations) **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (https://www.eeoc.gov/poster) . Mayo Clinic participates in E-Verify (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Joy Kundrata **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.