Under the direction of the Director, Wound Care Services, and the Medical Director, manages the clinical, technical, educational, marketing, and quality assurance activities of the ProMedica Wound Care sites. Promotes high-quality, standardized patient care and provides support to frontline supervisors through facilitation, coaching, ongoing training, and role-modeling leadership behaviors to enhance quality patient care and foster employee development. Incorporates the philosophy and mission of ProMedica and Jobst Vascular Institute in all services provided. As an integral part of the service team, continuously validates customer expectations, taking appropriate actions to achieve continuous improvements.

ACCOUNTABILITIES

*All duties listed below are essential unless noted otherwise*

1. Implement Wound Care strategic plan with all ProMedica business units. Accountable for benchmarking and reporting clinical, financial, and quality objectives and implementing short and long-range activities to achieve service line objectives.

2. Participates in recruitment and hiring of all wound care staff and providers. Forecasts staffing needs for current and future wound care sites.

3. Monitors staff performance and employee engagement and takes appropriate action when necessary. Completes annual performance evaluations per the hospital guidelines.

4. Identifies provider needs and works with Medical Director to recruit and train providers to meet current needs and future growth.

5. Oversees best clinical practice application and assigns resources as needed to implement best clinical practices at all ProMedica Wound Care sites.

6. Works with regional wound care leads/managers and local administration to implement best practices in wound care with the goal of standardizing care and quality.

7. Responsible for budget development in collaboration with director.

8. Identifies business opportunities and need for new/expanded clinics. Coordinates teams to evaluate and implement growth opportunities. Works collaboratively with ancillary departments such as clinical value analysis, MARCOM, PCCS, and finance, as needed, to develop and vet business plans.

9. Responsible for overseeing quality and provider meetings and following up on action items.

10. Participates in research, educational and clinical value analysis activities to support standardization and best practice.

11. Participates in hospital committees and performs other duties as assigned to meet the needs of the service line.