At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Lead technical program conversations on architectural approach, system design and data management and compliance Actively manage backlog for Guardian work streams Partner across GS&CT teams to ensure delivery commitments are met and timeline risks are managed and mitigated Establish appropriate agile processes to track and manage dependencies across disciplines in staying on track to meet short-term and long-term implementation roadmaps Collaborate with product teams to refine, prioritize, and deliver data and feature requirements through technical acumen, customer-first perspective, and enterprise mindset Support development of appropriate reporting processes to measure OKRs and performance metrics for agile delivery Create an environment of continuous improvement by steering and delivering reflective conversation and regular retrospectives, daily stand-ups, workshops, communications, and shared processes to ensure transparency of development process and scaled agile delivery Facilitate stakeholder engagement, decision-making, and building trust across critical stakeholders in Product, Engineering, and Business  Partner in PI planning meetings and other Agile ceremonies for the team: pressure testing plans for feasibility and capacity Monitor and ensure compliance with SDLC standards Ensure and instill documentation best practices to ensure designs meet requirements and processes are repeatable

Minimum Qualifications

Proven track record for managing large, complex features or products with multiple partners Technical understanding of event-driven architectures, API-first design, cloud-native technologies, and front-end integration patterns in order to discuss technical challenges about system design and solutioning Ability to create clarity and execute plans in ambiguity, and to inspire change without direct authority Self-starter who is able to provide thought leadership and prioritization with limited guidance and in a complex environment Experience in data analytics, data architecture, or data visualization Outstanding influential and collaboration skills; ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross-team communication Experience facilitating Agile, Scrum or other rapid application development teams to deliver technology solutions on time, on budget, and to spec Capable of leading technology and culture change with excellent strategic and technical thought leadership, and strong program management skills High attention to organization and detail in a deadline-driven work environment Proven ability to solve problems and resolve issues with appropriate communications and escalation criteria Outstanding oral and written communication skills with strong personal presence; active listening skills, summarization skills, and lateral thinking to uncover and react to emerging opportunities Deep understanding of the full lifecycle of product development, from concept to delivery Understanding of complex software delivery including build, test, deployment, and operations Experience working with technology business management, technology infrastructure or enterprise architecture teams a plus Experience with design and coding across one or more platforms and languages a plus Bachelor’s degree in computer science, data engineering, data analytics, or other technical discipline, or equivalent work experience preferred

Preferred Qualifications

In-depth knowledge and experience with Rally and Confluence Master's degree in Computer Science, Computer Engineering, or other technical discipline  Agile certifications a plus

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.