Ready to Transform Retail? Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success. **Ready to Make an Impact?** **Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a full time opportunity for a Manager Tech Solutions – Web Operations. This role can be based out of one our main offices including: Stellarton, NS; Mississauga, ON.** Are you an experienced IT leader with a passion for web architecture, cloud operations, and high-performing teams? As the Manager, Tech Solutions – Web Operations at Sobeys, you will oversee the stability, evolution, and performance of our webops ecosystem. You will lead a dedicated technical squad to ensure our websites and internal portals are seamless, secure, and scalable. This role balances technical oversight of WP Engine (WPE) and Azure environments with high-level stakeholder collaboration and vendor management. **Here’s where you’ll be focusing:** **People Leadership & Squad Management** + Directly manage and mentor a high-performing squad of 5, consisting of Tech Leads, Developers, Systems Analysts, and Scrum Masters. + Foster a culture of continuous improvement, supporting career development, performance evaluations, and technical upskilling. + Guide the team through Agile ceremonies, ensuring the Scrum Master is empowered to remove blockers and the team maintains a healthy velocity. **Web Operations & Platform Governance** + Own the Web Operations roadmap, ensuring all corporate and marketing websites running on WP Engine (WPE) and Azure are optimized for performance, SEO, and security. + Oversee the management and support of the Internal Portals, ensuring store teammates have reliable access to the tools and information they need to serve customers. + Drive the transition toward modern web architectures, ensuring robust CI/CD pipelines and environment stability. **Vendor & Stakeholder Management** + Manage the Vendor Retainer: Act as the primary point of contact for external agency partners, ensuring deliverables align with the retainer scope and Sobeys’ quality standards. + Cross-Functional Collaboration: Partner closely with Marketing, internal technology teams, and Retail Operations to translate business requirements into technical specifications. + Accountable for System Integrators (SIs) and external consultants providing specialized support or project-based enhancements for web products. **Project Delivery & Support** + Ensure all web initiatives are delivered on time, on budget, and within scope, adhering to the organization’s Quality Excellence standards. + Manage the support backlog and maintenance for the web portfolio, maintaining strict SLAs for uptime and incident resolution. + Own the prioritization of the web backlog, balancing "Keep the Lights On" (Run) activities with strategic feature development (Build). **\#LI-Hybrid** \#LI-VJ1 **What you have to offer:** **Your experience and resume will show us:** + Education: Bachelor’s Degree in Computer Science, Business Administration, or a related technical field. + Leadership Experience: Proven experience managing multidisciplinary technical teams (Developers, Analysts, Scrum Masters) in an enterprise environment. + Web Expertise: Deep understanding of Web Operations, including experience with CMS hosting (WP Engine preferred) and Cloud Infrastructure (Azure). + Vendor Management: Demonstrated success in managing vendor retainers, contract negotiations, and external agency performance. + Agile Proficiency: Strong grasp of the SDLC and Agile methodologies; experience working closely with a Scrum Master to drive sprint efficiency. + Retail/Marketing Background: Experience supporting internal corporate portals or high-traffic retail websites is a significant asset. + Communication: Exceptional ability to communicate complex technical concepts to non-technical business stakeholders and executive leadership. **Who we are:** We started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family. Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families. Our commitment to diversity, equity and inclusion (DE&I) is fuelled by our purpose and values. It shapes our culture and drives business success. As a family nurturing families, we embed DE&I into everything we do. We know that it takes open minds and respect for distinct perspectives to create engaging workplaces, inclusive customer experiences and strong community partnerships. We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process. **What we offer:** Our Total Rewards package is designed to help our teammates thrive—physically, financially, and emotionally. While offerings vary by role and employment type (full-time, part-time, contractual), eligible teammates may receive: + Comprehensive Benefits Package with health and dental coverage, life insurance, and short- and long-term disability insurance. + Access to Virtual Health Care and an Employee and Family Assistance Program for personalized support. + Retirement and Savings Plan to help you build financial security. + 10% In-Store Discount at participating banners, plus additional discount programs. + Employee Share Ownership Plan (ESOP), giving you the opportunity to invest in the company’s success. + Learning and Development Resources to support your career growth. + Parental Leave Top-Up to assist growing families. + Paid Vacation and Days Off to help you recharge. Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity—including expected range of compensation in accordance with Pay Transparency Legislation where required —please click the “I’m interested” button above. Individual Compensation is determined based on qualifications, experience, and internal equity within the range provided. External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.. To drive our commitment to team collaboration and the overall success of our office culture we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams. If you feel that this describes the kind of work you want to do and you are excited about what Sobeys has to offer, then please apply by the posting end date indicated above. We encourage candidates to submit a resume and take the time to ensure that their application highlights what makes them uniquely qualified for this opportunity! Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work. **Job Details** **Job Family** **Information Technology** **Job Function** **Information Technology - Solution Design & Delivery** **Pay Type** **Salary**