Manager Service Delivery (Supply Chain)
Be a part of a revolutionary change
At Rothmans, Benson & Hedges Inc. (“RBH”), Philip Morris International’s subsidiary in Canada, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products!
With huge change comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to advance your career in endlessly different directions.
Embracing Diversity, Equity, And Inclusion
We believe that diversity, equity, and inclusion are essential drivers of innovation and success. Our commitment is to create a workplace where everyone feels valued, respected, and empowered to share their unique perspectives.
We celebrate the innovation that diversity fosters and recognize that each employee's capabilities, experiences, and perspectives contribute to our teams and our work.
About the role
As Manager Service Delivery (Supply Chain), you will be responsible for leading our Route to Market execution and fulfilling customers’ orders to meet customer / consumer demands.
You will act hand in hand with Integrated Business Planning team & respective Commercial / Category teams to execute Commercial plan to help Finance teams to deliver on financial commitments. You will ensure successful inventory management, identify risks and opportunities to the plan, create optimized responses and validate them with the stakeholders.
Your day to day
Plan, coordinate, ship and organize the distribution and sales of all finished goods in Canada.Responsible for oversight of 3PL (3rd party logistics) to ensure effectiveness and efficiency of DSD (Direct Sales Distribution) model.Ensure call center and order desk are effectively collecting all retail and wholesale orders.Improve process for returning all unsellable products including reclaiming taxes from Federal Government.Anticipate future evolution of Distribution model in Canada and issue strategic plan to support overall growth / profit of the company. Coordinate route / model changes with 3PL.Drive continuous development of people (through training & development), process (through design and metrics) and tools (through analysis, development of business case, implementationAccountable for the Order to Cash process in Canada
Who we're looking for
University degree or Bachelors / master’s in business administration, Supply Chain Management or related fields7-9 Years of experience within Fast Moving Consumer Goods (FMCG) with exposure to Supply Chain, Operations & Business PlanningAbility to lead & implement projects is a strong plusEnd 2 End Supply Chain Knowledge
What we offer
We offer the opportunity to join an organization where you can grow in a wide range of business functions. You will have the chance to build your professional expertise, business understanding, and leadership capabilities in a collaborative, challenging environment where we will empower you to take risks, experiment, and explore.
Our company fosters excellence in execution and is comprised of dedicated people all working together to continue to grow our status as industry leaders. We offer our employees a competitive salary, an attractive compensation package, including flexible work schedules (where applicable), health and wellness programs, and attractive benefits options.
For this position, the salary range is $182,000-$193,000 with a full range of benefits.
You will also be part of an inclusive, diverse culture where everyone’s contribution is respected. Collaborate with some of the world’s best people and feel like you belong.
Equal Employment Opportunity
We are committed to providing equal employment opportunity regardless of race, ancestry, color, religion, marital/family status (including pregnancy), national origin, sex, sexual orientation, gender identity/expression, immigrant and newcomer status, age, citizenship, or disability.
We strive to recognize and value diversity and equity, and to ensure the inclusion of equity-deserving groups and the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities, and members of visible minorities. We value, respect, and equally support applicants from these groups.
Who we are
Our parent company, PMI, is one of the world’s leading international tobacco companies. In addition to the manufacture and sale of cigarettes, PMI is engaged in the development and commercialization of smoke-free products.
RBH is thrilled to announce that we have been officially certified as a Great Place to Work, a testament to our commitment to fostering a positive and inclusive workplace culture. Click on the following link to learn more about what RBH believes: https://www.rbhinc.ca/home/what-we-believe.
We welcome and encourage applicants to reach their full potential with us. We use artificial intelligence in the form of algorithmic software in the application process to create efficiencies when sorting applicants and facilitating an effective screening process. Notwithstanding, the artificial intelligence software does not engage in autonomous candidate rejection and requires human intervention in screening relevant applications. If you are unable to apply for a position online or require any further accommodation during our recruitment process, please contact: AODA.RBH@rbhinc.ca.
Follow us on social media:
RBH LinkedIn: https://www.linkedin.com/company/rothmans-benson-hedges-inc/
Facebook: https://www.facebook.com/RothmansBensonHedges/
X: https://twitter.com/RBHinc
RBH website: https://www.rbhinc.ca/
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