Hong Kong, HKG
6 hours ago
Manager/Senior Manager, Client Relationship Management
**Position Responsibilities:** + Interact with existing clients to strengthen relationships by understanding their investment needs and servicing them accordingly. + Work closely with Asia ex Japan Institutional Sales team and ensure timely responses and solutions are provided to clients’ queries. + Coordinate with various internal stakeholders within the Public and Private Markets groups to facilitate discussions and coordinate product launch and other related marketing and servicing activities. + Assist with the onboarding process of new clients, including legal & KYC documentation, account opening and due diligence process. Engaging with legal & compliance partners and other internal / external stakeholders to ensure smooth onboarding. + Support marketing efforts, including review of RFPs, modifying or translation of marketing materials and due diligence materials for clients + Assist in client events / roadshows and any other client servicing or marketing activities to strengthen client relationships and promote our Manulife’s products/ investment capabilities + Build expertise by monitoring the markets and regulatory environment to proactively identify trends; anticipate and communicate opportunities and risks to internal stakeholders **Required Qualifications:** + At least 5-8 years of overall experience in areas of client servicing and relationship management (Experience with a focus on servicing private market clients would be an advantage) + Experience in client facing activities, such as cross-selling and regular contact with clients in order to understand their investment needs + Good understanding of Asian (in particular Korean) institutional clients’ requirements + Good organizational skills; demonstrated history of being results-oriented, ability to multitask and prioritize, keen attention to detail + Ability to work collaboratively with internal departments across global offices. + Good knowledge of public market as well as private markets asset classes (includes but not limited to private equity and credit, infrastructure, real estate equity and debt, timberland and farmland). + Experience in handling clients onboarding (Experience in handling private market client onboarding and have the ability to navigate and interpret private funds documentation would be an advantage) + Strong teamwork and interpersonal skills; willingness to engage with multiple stakeholders. + Fluent in English and Korean. Strong written communication skills in English and Korean. Ability to write clearly and concisely in client communications and explain complex concepts to clients + University degree with CFA designation is an asset. + Ability to work with minimal supervision + Candidates with more experience especially in private markets would be considered for an Associate Director position. **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido
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