Job Summary

The Manager, Rev Cycle Automation will be responsible for leading the development and implementation of Robotic Process Automation (RPA) within the revenue cycle. This role will align with a federated model to ensure seamless integration and optimization of automated processes. In addition to a general understanding of AI concepts and Intelligent Automation, the ideal candidate will have a strong background in RPA, revenue cycle management, and leadership.

Essential Functions

RPA Solutions Design, Maintenance:
• Lead the design, development, and deployment of RPA solutions within the revenue cycle.
• Monitor and evaluate the performance of RPA initiatives, adjusting as needed to optimize outcomes.Collaboration and Alignment:
• Collaborate with cross-functional teams, including Digital Services, Operations, Finance, and Clinical departments, to identify automation opportunities and streamline processes.
• Work closely with Enterprise Digital Automation, AI teams, Epic Care Delivery teams, and Platform Vendor contacts to identify automation opportunities, ensuring alignment with organizational goals and strategies.
• Ensure alignment with the federated model to maintain consistency and efficiency across the organization.
• Engage in SAFe (Scaled Agile Framework) and Agile methodologies to enhance collaboration, flexibility, and continuous improvement in automation projects.
• Understand and apply SAFe and Agile principles to ensure effective project management and team alignment.Capability Assessment and Recommendations:
• Assess and reconcile internal and partner capabilities to make informed recommendations about implementing automation opportunities.
• Maintain awareness of existing automation use cases, technologies, and vendors within the organization to ensure alignment and leverage best practices.
• Collaborate with technology vendors and internal stakeholders to evaluate and implement new automation solutionsTraining and Support:
• Provide training and support to staff on RPA tools and best practices.
• Stay updated on industry trends and advancements in RPA technology to continuously improve the automation strategy.RPA Data/Project Management:
• Oversee script results upload and mapping, data collection and entry, data auditing and normalization, and the submittal of information to senior leadership and business partners.
• Ensure forecasted redirected labor savings is calculated prior to implementation and assess post-live via program dashboards.

QualificationsRequired

Bachelor's Degree Business, Information Technology, related field, or equivalent years of service5 years of relevant experience Working in revenue cycle management and /or healthcare operations3 years of relevant experience Working with development and implementation of RPA solutions

Preferred

Preferred Master's Degree Business Administration, related field or post graduate business certificationDemonstrated UiPath experience3 years of relevant experience In direct leadership experience with demonstrated ability to lead teams through the work2 years of relevant experience Working with federated models and large-scale automation projectsCRT-Fellow of the Healthcare Financial Management Association (FHFMA) - HFMA Healthcare Financial Management Association 180 Days required OrCRT-Fellow of the Healthcare Financial Management Association (FHFMA) - HFMA Healthcare Financial Management Association 180 Days required OrCRT-Revenue Cycle Representative, Certified (CRCR) - HFMA Healthcare Financial Management Association 180 Days required OrCRT-Inpatient Coding Auditor, Certified (CICA) - HFMA Healthcare Financial Management Association 180 Days required OrCRT-Specialist Accounting & Finance, Certified (CSAF) - HFMA Healthcare Financial Management Association 180 Days required OrCRT-Specialist Business Intelligence, Certified (CSBI) - HFMA Healthcare Financial Management Association 180 Days required OrCRT-Specialist Managed Care, Certified (CSMC) - HFMA Healthcare Financial Management Association 180 Days required OrCRT-Specialist Physician Practice Management, Certified (CSPPM) - HFMA Healthcare Financial Management Association 180 Days requiredCRT-At least one Certification from preferred list - UNKNOWN Unknown RPA Tools & Technologies, UiPath/ AA RPA/ Other 30 Days preferred

Physical Demands

Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbsWaist to Waist > 5 lbs: Seldom up to 10 lbsWaist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbsWaist to Overhead > 5 lbs: Seldom up to 10 lbsBilateral Carry > 5 lbs: Seldom up to 10 lbsUnilateral Carry > 5 lbs: Seldom up to 10 lbsPushing Force > 5 lbs: Seldom up to 10 lbsPulling Force > 5 lbs: Seldom up to 10 lbsSitting: FrequentlyStanding: OccasionallyWalking: OccasionallyForward Bend - Standing: SeldomForward Bend - Sitting: OccasionallyTrunk Rotation - Standing: SeldomTrunk Rotation - Sitting: OccasionallyReach - Above Shoulder: SeldomReach - at Shoulder or Below: SeldomHandling: OccasionallyForceful Grip > 5 lbs: SeldomForceful Pinch > 2 lbs: SeldomFinger/Hand Dexterity: Frequently

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance, pet insurance

Traditional and Roth retirement options with service contribution and match savings

Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name

Revenue Cycle Shared Services

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 5 p.m.

Days Worked

Monday - Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.