**DESCRIPTION** As a **Retail Account Manager** , you’ll be the driving force behind increasing sales, market share, and profitability for both the client and Acosta. You’ll build strong relationships with customer accounts, deliver impactful retail strategies, and ensure deep market penetration across your assigned division or geography. **RESPONSIBILITIES** + Develop and maintain effective relationships with internal and external stakeholders to drive collaboration on major retail initiatives. + Personally engage decision-makers to present business plans, programs, and concepts that enhance long-term results and boost in-store presence. + Communicate professionally and proactively using the most effective channels for each audience (e.g., phone, email, in-person). + Deliver compelling presentations and leverage strong analytical and negotiation skills to influence outcomes. + Understand client needs and execute business plans that improve visibility and grow the independent business base. + Collaborate with team members to create innovative tools, programs, and merchandising strategies that increase revenue. + Utilize promotional tools and develop monthly communication strategies to highlight pallet book promos, shippers, and seasonal offers. + Maximize shelf distribution opportunities using sales tools and convert voids into everyday turn business. + Expand store coverage within your assigned route and geography. + Adhere to organizational policies and complete special projects related to expense control and operational efficiency. + Partner with Retail Business Managers on key initiatives such as new product launches, selling drives, and contests. + Provide insights on local competitive activity, customer feedback, and market successes to identify new opportunities. + Support additional special projects as needed to drive business growth. **QUALIFICATIONS** **Education & Experience** + Bachelor’s degree in business, Marketing, or a related field preferred. + Minimum of **3–5 years of experience** in retail account management, sales, or merchandising. + Proven track record of managing retail accounts and driving revenue growth. **Skills & Competencies** + Strong understanding of retail operations, product placement, and promotional strategies. + Excellent communication and relationship-building skills with internal teams and external partners. + Analytical mindset with the ability to interpret sales data and market trends. + Proficiency in Microsoft Office Suite; experience with CRM and retail analytics tools is a plus. + Ability to manage multiple accounts and priorities in a fast-paced environment. **Personal Attributes** + Results-driven and customer-focused. + Strategic thinker with strong problem-solving abilities. + Highly organized and detail oriented. + Comfortable working independently and collaboratively. **Physical Requirements** + Ability to travel to retail locations as needed. + Must be able to lift and carry promotional materials when required. \#DiscoverYourPath **ABOUT US** Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. By applying, you agree to our Privacy Policy and Terms and Conditions of Use. **\#DiscoverYourPath** Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Retail **Position Type:** Full time **Business Unit:** Corporate **Salary Range:** $33,660.00 - $46,800.00 **Company:** Acosta Services, Inc **Req ID:** 13362 **Employer Description:** ACOSTA\_EMP\_DESC