The Manager of Process Improvement Program is responsible for identifying and coordinating process improvement initiatives within Company, including best practices and standard operating procedures. Responsible for identifying, planning and implementing key projects to improve quality, reduce cost, increase productivity and improve cycle time, resulting in significant business improvement and customer satisfaction. Why Work for Clean Harbors? - Health and Safety is our #1 priority and we live it 3-6-5! - Competitive wages - Comprehensive health benefits coverage after 30 days of full-time employment - Group 401K with company matching component - Opportunities for growth and development for all the stages of your career - Generous paid time off, company paid training and tuition reimbursement - Positive and safe work environments - Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times. - Work with various functional teams to identify margin improvement opportunities as well as evaluate contract compliance. May require working with onsite stakeholders - Use Continuous Improvement techniques to identify redundant steps, turnback and other process waste; and help come up with optimized and efficient process across the business. -Actively work with the functional teams to identify process automation opportunities - Work with cross-functional teams to document quality processes and projects, get alignment with management/operational teams, implement in operation and monitor progress - Perform data analytics to support problem statement/ business identification/ build business case/ project charters; may include system development and enhancement input - Coordinate Root Cause Analysis (RCA) for any escalations, quality and efficiency issues using proven techniques like 5-Why, Fishbone, etc. - Develops tools and methods to track and report relevant key performance indicators (KPI’s). Assist the management in devising and optimizing KPIs and benchmarks - Collaborate with onsite stakeholders to create playbooks for GCC processes. Work with Ops leaders to complete Governance sign-offs; ensure common minimum practices are undertaken and actions - 2 years college or specialized training is preferred - 3 to 5 years experience or alternative combinations of education and experience may be accepted in lieu of degree - Good analytical skills with problem-solving skills. - Proven ability to communicate complex information in simple terms; be a positive influencer. - Energetic personality with a positive and enthusiastic attitude. - Self-motivation with ability to work both independently and as a team. - Organized person with attention to detail, ability to prioritize and work on multiple objectives at the same time. - Excellent interpersonal skills, facilitation, and presentation skills - Good planning and time management skills to drive projects to closure. Clean Harbors is an equal opportunity employer. Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547. Clean Harbors is a Military & Veteran friendly company. Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. *CH