Job Description

Job Title: Manager – Pricing
Function: Commercial - Pricing
Reports To: Head of Pricing

Location: Mumbai

About Blue Dart Express India
Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India’s logistics industry. We pride ourselves on innovation, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced and ever-evolving logistics environment.

Job Purpose

The Manager – Pricing plays a critical role in developing and executing pricing strategies that drive business growth while ensuring profitability. This role involves conducting detailed cost analyses, benchmarking prices against competitors, and collaborating with cross-functional teams to arrive at optimal pricing solutions. The incumbent will also leverage data analytics to provide actionable insights and drive automation to enhance the efficiency of pricing workflows.

Key Responsibilities

Pricing Strategy and Cost Analysis:

Conduct detailed cost analyses to develop competitive yet profitable pricing strategies.Benchmark Blue Dart’s pricing against industry standards, ensuring price elasticity and sensitivity are maintained.Adjust pricing structures as needed to capture market share while protecting margins.

Data Analytics and Insights:

Utilize tools such as R-Studio, Python, SQL, and MS Office to analyse large datasets and generate insights.Build pricing models and dashboards to support decision-making and highlight trends.Analyse price trends across segments and markets to identify business opportunities.

Cross-functional Collaboration:

Collaborate with sales, finance, and operations teams to determine the optimal price points for key customers.Work with sales teams to develop customized pricing strategies for specific markets and clusters.Partner with finance and operations to minimize credit notes by refining pricing and billing practices.

Process Automation and Efficiency:

Drive automation of pricing databases and workflows to improve operational efficiency.Implement pricing tools to streamline decision-making and enhance reporting accuracy.

Performance Monitoring and Reporting:

Establish key pricing metrics to evaluate success and identify areas for improvement.Prepare performance reports and present insights to senior leadership.

Continuous Improvement:

Stay updated on market trends, emerging technologies, and best practices in pricing.Identify opportunities for enhancing pricing strategies and workflows.

Qualifications

Education:

Essential: Bachelor’s degree in Engineering (B.Tech/B.E.), Commerce (B.Com), or Business Administration (BBA).Preferred: MBA in Operations, Finance, or a related field.

Work Experience

Required: 7 to 10 years of experience in pricing, cost analysis, or workflow automation within logistics, supply chain, or related industries.Preferred: Experience in managing pricing frameworks for large-scale logistics or service-based operations.

Technical Skills and System Knowledge

Data Analytics Tools: Proficiency in R-Studio, Python, and SQL for data analysis and modelling.Database Management: Strong expertise in automating and managing pricing databases.MS Office Suite: Advanced skills in Excel, PowerPoint, and other MS Office applications.Business Intelligence: Experience with Tableau, Power BI, or other data visualization tools.Project Management: Familiarity with project tracking tools such as JIRA, Trello, or MS Project.

Key Competencies and Skills

Core Competencies:

Pricing Expertise: Strong understanding of pricing strategies, cost structures, and margin management.Analytical Thinking: Ability to analyse complex datasets and translate insights into actionable strategies.Project Management: Ability to manage multiple pricing projects within tight timelines.Behavioural Competencies:

Collaboration: Ability to work across functions and build consensus on pricing strategies.Problem-Solving: Proven ability to identify pricing challenges and implement effective solutions.Attention to Detail: Accuracy in pricing calculations and reporting.

Key Performance Indicators (KPIs)

Pricing Accuracy - Percentage of proposals aligned with cost benchmarksWin/Loss Ratio - Conversion rate of pricing proposals into successful deals.Market Competitiveness - Pricing Competitiveness compared to industry standards.Credit Note Reduction - Percentage reduction in credit notes through accurate billing.Process Efficiency - Level of automation achieved in pricing workflows.