Job Description The Manager of EPIC Clinical Applications leads a team of analysts that design, build, implement, support, and test multiple Epic applications including but not limited to the following: · Provides guidance and act as a resource for other analysts, project managers, and consultants · Develops and maintains collaborative relationships with all stakeholders · May lead and manage multiple projects within cross-functional and multi-disciplinary project teams · Provides application team oversight and management to deliver IT services · Assesses user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available tools · Acts as a focal point for communicating related system problems within the department and collaborates with other teams/vendors on changes, fixes, and updates · Manages the release process for applications which includes effective department wide and end user communication · Negotiates resolution of conflicting requirements across the agencies and/or departments · Sets and measures performance objectives and provides regular one-on-one feedback to all members of the team · Hires and evaluates the performance of direct reports, and provides ongoing coaching and staff development; · Addresses individual staff performance problems as needed · Manages delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications · Develops relevant metrics, measures and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 3+ years of Population Health experience (Quality) - HEIDS, Value based contracting 2+ years of Management experience (team of 5) Bachelors Degree Experience leading out projects, implementations, initiatives Master Degree EPIC Cert: Healthy Planet, Clin Doc, Ambulatory, Cognito Clinical Licensure null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.