Primary Function/General Purpose of Position
The Manager, Post Acute Care Operations position is accountable for developing the professional practice model for post-acute care management to serve value based care goals for the organization. The scope of duties includes development of the primary RN team, governance, innovations, and workflows for episodic clinical care progression to maintain site appropriateness and improve patient outcomes in the care continuum.
This is a remote/work at home position. Hire must be open to working eastern time zone hours.
Essential Job Functions
In collaboration with internal and external stakeholders:
Analyzes assessment data.
Creates plans of care.
Monitors and evaluates treatment effectiveness.
Recommends appropriate clinical interventions and care settings.
Post-acute point of contact for the organization and market stakeholders including collaborative meetings, internal and external representation, and presentations.
Coordinates care across various post-acute sites and informs stakeholders of variances.
Acts as a patient safety advocate by participating in ongoing quality improvement in the department. Incorporates the professional practice model into care delivery.
Incorporates disparate sources of information and knowledge to facilitate integration of programming
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
BLS Basic Life Support – American Heart Association (required)
Current RN License in the state in which they are working or covered by compact (required)
Care Management certification (preferred)
Education
Bachelor of Science in Nursing (BSN) (required)
Master's degree, Nursing or Healthcare Administration (preferred)
Work Experience
3 years of experience in transitions of care, care management, quality, or risk (preferred)
Previous Experience in care continuum settings (post-acute, home health, palliative) (preferred)
Training
EPIC Electronic Health Record (preferred)
Language
None
Patient Population
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Adults (18-64 years)
Geriatrics (65 years and older)
Skills
Performance improvement methodologies
Recruitment
Human capital management
Regulatory and reporting standards
Post-acute care standards
Clinical Documentation
Development of workflows, clinical, and escalation protocols
Stakeholder management
Monitor patient conditions during treatment
Budgeting & Financial Acumen
Evaluate employee performance
Frequent analysis of data or information
Scheduling and payroll
Microsoft Office
Attention to detail
Clinical acumen
Critical thinking
Change management
Public speaking and presentation skills
Communication with family members
Teamwork
Collaboration
Conflict resolution
Active listening
Influence in a matrixed organization
Data analysis
EPIC
Many of our opportunities reward* your hard work with:Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com