Location: BSW-Plano (primary) and supporting THH

Department: Lab 1130-20105

Detailed Shift/Schedule:  Business Hours

Preferred Qualification and Experience: specialist in blood bank or extensive experience in transfusion services; hospital lab experience; experience in supporting quality and compliance programs in a laboratory.  

JOB SUMMARY

The Manager of Lab Quality supports the system Laboratory Quality Program Director in running the laboratory quality assurance, quality improvement, and compliance programs. Manages and maintains the day-to-day programs required to maintain compliance with both institutional and federal regulatory and accreditation requirements. Assumes the duties of the Laboratory Quality Program Director in his/her absence.

ESSENTIAL FUNCTIONS OF THE ROLE

Administers either manually or electronically the document control system for all BSWH laboratories to include management of due dates for review, revision of documents, etc.

Oversees the process to create system or division level documents for the lab to include, quality and safety, as well as all specific lab sections (Chem, Heme, etc.)
Implements standards for BSWH laboratories for new hire training and annual competency assessment, and designs/implements system wide forms for such documentation.

Co-chairs the Laboratory Quality Sub-Councils.

Oversees the development of standard templates and reporting of monthly metrics for both system and division level metrics as well as facility specific.

Is available, either in-person of by teleconference for all facility CAP inspections to answer questions about document control, policies, procedures, etc. Coordinates mock CAP inspections for all BSWH Laboratories.

Coordinates the use of MTS (or alternatives) for BSWH Laboratories.

Schedules and ensures documentation of annual HIPAA audits.

KEY SUCCESS FACTORS

Knowledge of laboratory regulations, protocols and procedures.

Analytical and critical thinking abilities.

Ability to comprehend and communicate instructions.

Ability to perform laboratory protocols and procedures.

Knowledge of safety and infection control standards.

Ability to work in a team environment.

Provides training and opportunities for continuing education.

Ability to make operational decisions around how work gets done quality and productivity standards, measurable goals for employees and project teams, etc.

Ability to use broader objectives to determine how best to use resources to meet schedules and goals.

Ability to make or approve effective hiring and termination decisions.

Ability to evaluate and recommend changes to policies, and establish procedures that affect the managed organization.

Basic business knowledge, including but not limited to: annual planning and goal setting, adherence to budgets, employee compensation, compliance and risk management.

General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. 

BENEFITS

Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level

 

QUALIFICATIONS

- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification

- EXPERIENCE - 5 Years of Experience

- CERTIFICATION/LICENSE/REGISTRATION -
       ASCP-Histotechnician (ASCP-HT)

       ASCP-Histotechnologist (ASCP-HTL)

       ASCP-BloodBanking Technologist (ASCP-BB), ASCP-Chemistry Technologist (ASCP-C), ASCP-Cytogenetics Technologist (ASCP-CG), ASCP-Cytologist (ASCP-CT), ASCP-Hematology Technologist (ASCP-H), ASCP-Microbiology Technologist (ASCP-M), Molecular Biology Technologist (ASCP-MB), ASCP-Blood Banking Specialist (ASCP-SBB), ASCP-Chemistry Specialist (ASCP-SC), ASCP-Hematology Specialist (ASCP-SH), ASCP-Microbiology Specialist (ASCP-SM), Cert Histocompatibility Spec (CHS-ABHI): Must have one of the following:
ASCP-BB
ASCP-C
ASCP-CG
ASCP-CT
ASCP-H
ASCP-HT
ASCP-HTL
ASCP-M
ASCP-MB
ASCP-SBB
ASCP-SC
ASCP-SH
ASCP-SM
CHS-ABHI
CHT-ABHI
CLS
MLS
MT
SCT
SCYM
SMB.

       Cert Histocompatibility Techno (CHT-ABHI), Clinical Laboratory Scientist (CLS), Medical Laboratory Scientist (MLS), Medical Technologist (MT), Specialist in Cytology-ASCP (SCT), Specialist in Cytometry-ASCP (SCYM), Molecular Biology Spec-ASCP (SMB): .