**Purpose of the position** The Manager of Delivery Managers leads and develops a high-performing team of Delivery Managers responsible for executing product and project delivery across our **Product & Technology** portfolios. Reporting to the Sr. Director of Product Delivery, this leader is instrumental in building a unified center of excellence for delivery management, enabling consistent and high-quality delivery practices, removing roadblocks, and aligning delivery efforts to strategic priorities. This role fosters cross-functional collaboration, accountability, and transparency throughout the product lifecycle—ensuring on-time, in-scope, and quality outcomes that meet stakeholder needs and advance our mission to serve students, families, and educators. **Core tasks and responsibilities** Team Leadership & Development + Lead, coach, and mentor a team of Delivery Managers who support Curriculum and/or Technology product teams, ensuring delivery consistency, accountability, and professional growth. + Model and embed delivery best practices aligned to our Product Delivery vision—driving a culture of shared ownership, transparency, and continuous improvement. + Support team career development through regular feedback, growth planning, and performance management conversations. + Establish and maintain onboarding, training, and knowledge-sharing processes for the delivery function. Delivery Excellence & Governance + Oversee delivery quality across all assigned teams—ensuring that plans are realistic, risks are surfaced, outcomes are measurable, and scope is well-managed. + Champion the use of tools, frameworks, and visualizations (e.g., dashboards, metrics) that provide transparency into progress, capacity, risks, and team health. + Own and evolve delivery KPIs across teams and initiatives; report regularly to key stakeholders including leadership. + Serve as escalation point for risk, capacity, and timeline concerns from Delivery Managers—supporting mitigation and resolution in partnership with Product, Engineering and/or Curriculum leads. + Ensure team delivery plans and communications are aligned to organizational milestones, product strategy, and stakeholder needs. + Support transformation initiatives, ways of working improvements, and adoption of new delivery frameworks or toolsets across the org. + Support and coach Delivery Managers team in their daily roles and responsibilities including: + deeply understanding PVS tools, products, and platforms in context of features (created by Product Management) in order to effectively break down work, create and refine user stories with development team members, and clearly articulate functional and non-functional requirements and user story acceptance criteria, + prioritize commitments with the development teams while taking product feedback into account to deliver the highest level of return on investment, + organizing and facilitating daily stand-up meetings, sprint refinement, sprint planning, sprint reviews, and system demos, + removing impediments for teams and accelerate development when opportunity arises, + assisting teams with making appropriate commitments through capacity tracking, user story creation, and task definition, + validate and accept team’s work, supplying required artifacts to satisfy User Story Acceptance Criteria to support Product Managements feature acceptance, + track, visualize, and socialize team performance goals and metrics, including team velocity and capacity, to manage healthy team backlog and work in progress, **Key relationships** + Work with Product Management to ensure understanding of, and therefore contributes to the development of, a high-quality virtual learning experience. + Identify and analyze project risks and manage mitigation process with project team and stakeholders. + Negotiates internally at senior levels regarding important issues within their own area + Begins to develop relationships with senior leaders across the organization, customers and suppliers **Key Qualifications** + 3+ years of experience leading project, program, or delivery managers in a complex, cross-functional organization. + Proven experience in **curriculum development or software development** , or other product-focused environments—preferably in education or edtech. + Strong track record of building and scaling delivery operations, including process design, coaching, and performance management. + Exceptional communication and stakeholder engagement skills across all levels of the organization. + Demonstrated ability to lead without formal authority and influence outcomes through relationships + Expertise in agile, lean, and/or hybrid delivery methodologies and how to pragmatically apply them in real-world team environments. + Experience with project portfolio reporting, KPIs, and delivery tools (e.g., Jira, ADO, Smartsheet, Confluence). Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $115,000 - $125,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. Applications will be accepted through August 8th. This window may be extended depending on business needs. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. **Job:** Service Owner **Job Family:** TECHNOLOGY **Organization:** Virtual Learning **Schedule:** FULL\_TIME **Workplace Type:** **Req ID:** 20566 \#location