Job Description & Summary

About the team

PwC is driving major change across information and IT by building a centralised model to provide IT & security  services across the entire member firm network. Regional Network Operations Manager will be a team lead in providing the day-to day support for the global network  platform and related functions and technologies. This role is critical as it will be the escalation support for any issues  associated with the global network.  If you are seeking an exciting career with the scope to grow your skills through major change on a global scale, then  PwC will empower you to do so.

Job description & summary

As a Manager Network Observability Platform and Automation, you would:

Lead observability of network services with the pro-active monitoring, alerting, and maintenance of the global network platform ensuring the performance and availability across physical locations and multi-cloud environments (Azure, AWS, GCP)

Lead the automation of repetitive tasks, eliminate manual efforts, and streamline workflows by developing the network as code frameworks.

Triage and troubleshoot complex network issues, ensuring high availability and performance across the network services.

Drive investigations and Problem Management (root cause analysis) facilitating continuous improvements to process and technology supporting network services.

Interact with equipment vendors regarding new software features, defects and configurations, perform validation prior to deployment to production network

Create documentation (MOPs) for change management process and SOPs for L2 teams to guide in the troubleshooting and operations of the network

Be available for escalation when on-call

Requirements of the role

Knowledge of IP routing, LAN and WAN Technologies, Network Security, Layer 2 Switching technologies, Network Management Systems

5 years' experience in IP Networking - Routing, Switching, Load Balancing, RADIUS, TACACS, BGP, DNS, MPLS, OSPF, SDWAN, Cisco, Juniper, Palo Alto

5 years in Virtualization, SDN, NFV, Openflow, Openstack

Experience in Public and Hybrid cloud, including Azure, GCP and AWS

Experience in Network Firewalls, VPNs, IPSec, SSL and GRE tunnelling

Software-first mindset with experience with scripting languages, especially Python, and with Automation tools such as Phantom, Ansible and Terraform

Hands-on Knowledge of 4 or more of the following areas: IP Networking & Routing, SD WAN Technologies, VPNs, PaloAlto Firewalls, WAFs, DNS

Ability to conduct & inspect packet captures to analyse the network stack

Understanding and interpreting data from NPMs & Synthetic Monitoring tools such as Cilium, Calico, Thousand Eyes & DataDog

Efficient Splunk User and ability to create on-demand queries and dashboards

Experience working with CSPs, including Azure & AWS, and Multi-Cloud Networking Tools

Critical thinking & methodical approach to troubleshooting

Able to work under pressure scenarios and effectively prioritise alerts

Quick learner and able to adapt ways of working in a constantly changing environment

Splunk Certification such as Splunk Power User

Our Benefits and Fun

Stable, but challenging working environment providing plenty of opportunities for your continuous professional growth.

Fair salary plus annual bonus corresponding with your performance.

Paid time off 30 days, 3 well being days and 2 extra days off from the company at the end of the year.

High-end Ultrabook and iPhone with unlimited data.

The possibility to set your work schedule flexibly. We also offer part-time work from home.

Benefit program with 55.000 points that you can use for holidays, education, food vouchers, sports, health... Simply on what you enjoy.

Support for your education and development: we offer business and digital training and many other training and workshops to further develop your personal and professional skills

PwC is the largest audit team in the Czech Republic, law, tax, consulting and technology, data or forensic teams. Find out how easy it is to combine this knowledge when you're in the right place. With us, you will get the opportunity to see how business is done in large companies. We are part of an international network of companies with more than 364,000 colleagues in 151 countries. At PwC, we create an inclusive work environment where everyone can be themselves and find their place and opportunity to develop.

This year, we have successfully maintained the prestigious Equal Pay Certification, making us one of only four companies in the Czech Republic (and the only one from the Big 4) that demonstrably implements fair compensation practices regardless of gender.

Are you interested in our offer? Let us know about yourself and we will discuss more details together!​

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