Developing new testing methods as per relevant Indian Standards (IS) to expand the laboratory's testing capabilities. Performing the duties of Lab Manager in the day-to-day operations of the laboratory as per ISO 17025:2005 requirements. Supervising the laboratory testing teams to ensure they carry out testing as per the relevant IS standards. Maintaining the required documentation and records to meet NABL accreditation criteria. Planning, implementing and controlling the cost budget for the laboratory's operations in coordination with management and managing activities in case of deviations. Building and maintaining strong client relations with major accounts and potential clients. Organizing dedicated public relations and marketing events as per the approved budget. Ensuring the implementation of the organization's quality management system (QMS) within the laboratory, including adherence to the Code of Ethics, corporate values, policies and procedures. Monitoring and ensuring the laboratory's adherence to the agreed turnaround time (TAT) for testing and reporting and taking necessary actions to maintain the desired TAT. Ensuring that local non-destructive testing (NDT) jobs are executed under the laboratory's supervision and executing geotechnical jobs end to end. Collaborating with the sales team to identify and secure new business opportunities, particularly in the areas of Material Testing, NDT and geotechnical testing and ensure the budgets are met month to month. Continuously reviewing and improving the laboratory's processes and procedures to enhance efficiency, productivity and customer satisfaction.