Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
Title: Manager Kit ProductionLocation: 10085 International Blvd, West Chester Township, OHShift/ Hours: Monday-Friday, 1st shiftDiscover Impactful Work:Thermo Fisher Scientific Inc. is seeking an outstanding Manager for Site Services Kit Production. This opportunity allows you to lead all aspects of our internal kitting facility, ensuring flawless operation and maintaining the highest standards of support and reliability. Join our world-class team and make a significant impact!
Responsibilities:Manage Kit Production and affiliated staff, supporting kit production activities, including assembling, packing, and performing quality control checks.Serve as the main point of contact for Kitting Operations and Senior Management, and ensure high-level support to external kit vendors and internal departments.Identify efficiencies in the kit production process and supervise workload and key performance indicators to strictly identify and address inefficiencies.Supervise and report on kit vendor performance, coordinate with Materials Management, and resolve Kit Vendor Quality Events, ensuring strict adherence to guidelines and order accuracy.Occasionally assist with crafting back orders, modifying orders, and managing ship-by dates.Provide system and courier system trainings, serve as a subject matter expert in department software and data flow for order fulfillment and kit production, and participate in daily operations, resolve complaints/issues, and provide training for new personnel or processes.Attend weekly operational meetings, attend study protocol meetings, educate staff on critical issues, and attend events as part of the GSS Leadership team, including meetings, trainings, audits, and vendor visits.Coordinate the internal kitting facility to guarantee efficient and effective operations.Build work schedules and holiday planning for teams.Requirements:Bachelor's degree or equivalent and relevant formal academic or vocational qualification.Minimum 2+ years of experience in a leadership role.Knowledge, Skills and Abilities:Proven leadership skills with solid management and business insight.Knowledge of Good Clinical Practices and outstanding attention to detail.Strong analytical, interpersonal, and time management skills.Effective negotiation, problem resolution, and critical thinking abilities.Excellent verbal communication skills.Ability to work collaboratively in a team environment.Strong organizational and accurate data entry skills.Confidentiality in handling client protocols and study data.Fiscal understanding of business needs and strategic decision-making abilities.Expert knowledge of site services and investigational products.Working EnvironmentThermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
Able to work upright and stationary for typical working hours.
Ability to use and learn standard office equipment and technology with proficiency.
Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
Work is performed in a production or office environment with exposure to electrical equipment.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.