Manager - IT Quality Assurance **Overall Job Summary** This position is responsible for integrating quality assurance and testing processes and procedures into the software development life cycle in support of Tractor Supply Company’s business and IT software applications. This position will be responsible for the organization and management of a software QA testing team and the testing process. **Essential Duties and Responsibilities (Min 5%)** + Manage and oversee quality assurance test activities including test planning and execution, for all projects, programs and production support activities to ensure high quality releases that meet the business requirements within the set timeline. + Manage resources, including capacity planning, staffing, and sourcing. + Mentor and develop team members to build a high performing team. + Perform all supervisory responsibilities in accordance with the organization’s policies and applicable laws. + Maintain and enhance software release standards and processes, create and evaluate QA performance metrics of the team and continuously improve the QA methodology. + Develop and maintain policies, procedures and templates that support the QA process. + Work with cross-functional teams to promote and advocate quality delivery. **Required Qualifications** _Experience:_ 10+ years overall QA testing experience. Prefer 3+ years in a previous managerial position. Hands-on experience with industry-standard suites of tools used by QA groups such as: Jira, Confluence, Q-test, etc. Experience with off-shore, near-shore, or alternative staffing models preferable. _Education:_ Bachelor’s degree in Software Engineering or Computer Science preferred. Advanced degree highly desirable. Any suitable combination of education and experience will be considered. _Professional Certifications:_ None _High Demand IT Specialized skills:_ None _Platform knowledge (UNIX, Linux, Windows):_ Cloud infrastructure such as Azure, AWS, or GCP **Preferred knowledge, skills or abilities** + Advanced skills using MS Office suite, MS Project, Visio, and HP Quality Center suite. + Mobile, web, and tablet testing experience a must **Working Conditions** + Normal office working conditions + Occasional travel required **Physical Requirements** + Sitting + Standing (not walking) + Walking + Lifting up to 10 pounds **Disclaimer** _This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._ **Company Info** At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visitthis link (https://www.tractorsupply.careers/content/Our-Benefits/?locale=en\_US) for more specific information about the benefits and leave policies applicable to the position you’re applying for. **ALREADY A TEAM MEMBER?** You must apply or refer a friend through our internal portal Click here (https://performancemanager4.successfactors.com/sf/home?company=tractorsup) **CONNECTION** Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it. Learn More **EMPOWERMENT** We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about! Learn More **OPPORTUNITY** A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense. Learn More Join Our Talent Community **Nearest Major Market:** Nashville