At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 70,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The Colleague Experience Group (CEG) has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

How will you make an impact in this role?

Reporting to the Director, Compensation & Benefits EMEA, this role will support the design, governance, and execution of the company’s compensation and benefits strategy across EMEA and the UK.  The role ensures reward programs are market competitive, aligned with business priorities, compliant with local laws and continue to strengthen our Colleague Value Proposition.

Key Responsibilities:

Leading compensation activities including market benchmarking, management of pay ranges and external requirements such as UK Gender Pay Gap and Netherlands Bonus Cap to maintain equity, competitiveness and compliance. 

Providing strategic support to business on global compensation processes including the annual compensation review and bonus cycles and compensation offers

Strategy, implementation, and ongoing management of  colleague benefits programs including retirement, healthcare and insurance, ensuring alignment with colleague needs and external market practice. Managing relationships with external benefits vendors, in line with American Express vendor governance requirements.  

Supporting the implementation of the EU Pay Transparency Directive, including conducting pay equity analyses and overseeing transparency reporting, and driving communication and change management initiatives.

Ensuring all compensation and benefits programs are compliant with relevant labor laws, tax requirements, and governance standards. Proactively monitoring regulatory changes and associated risks to meet evolving needs.

Ownership of relevant risk management activities, including risk identification, control testing and implementation of corrective actions to ensure compliance with internal policies, regulatory requirements and audit standards

Provide support for compensation and benefits program changes during organizational restructuring or M&A activities

Qualifications: 

Demonstrated experience in total rewards, benefits, compensation, and exposure to a broad range of compensation practices

Strategic thinker who balances long-term program design with hands-on execution

High level of interpersonal and communication skills with the ability to explain complex reward concepts in a simple and actionable manner using fact-based rationale.

Exceptional relationship building and influencing skills, ability to work autonomously with multiple stakeholders and communicate with senior leaders

Must be able to adeptly navigate a complex global matrix, and build a strong cross-function network through which to deliver effectively

Experience of managing an third party vendor relationships

English fluency is a must, but additional European languages c

ould be useful 
 

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries 

Bonus incentives 

Support for financial-well-being and retirement 

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 

Generous paid parental leave policies (depending on your location) 

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 

Free and confidential counseling support through our Healthy Minds program 

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.