Job Title: Manager I, WFM - bilingual (PT/EN) Job Description \#LI-DNI **Previsão do volume de interação com o cliente** . Utilizando os dados previstos para criar agendas otimizadas de agentes. Atribuição de agentes a agendas com base em suas preferências e regras de negócios. Location: BRA SAO PAULO Rua Tagipuru, 906 Barra Funda Language Requirements: English (Required) Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**