***This role is based in Sao Paulo or Rio de Janeiro (Copacabana), Brazil ***

This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As a Manager HR Field Operations, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the HR Operations CALA team, reporting to Regional Director HR Operations, you will support projects including helping develop our HR Operations strategy, lay out strategic business cases and project plans and drive forward projects/initiatives to achieve our annual KSPs.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40 USD/nightPaid parental leave for eligible Team Members, including partners and adoptive parentsPremium: one additional salary month paid semi-annually, 50% in June and 50% in DecemberPaid Time Off (PTO), including time to celebrate your birthday, wedding, and graduation

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. Regional benefits will apply depending on the country of hire.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

Support the Sr. Manager, HR Operations and the Regional Director HR South America in managing and administering all aspects of the HR function across South America.Oversee daily HR operations for Corporate and Hotel Operations, including interviewing and hiring, recruitment support, onboarding, training & development, compensation & benefits coordination, team member relations, disciplinary procedures, statutory compliance, recognition programs, and performance evaluations.Manage the full corporate HR lifecycle across Brazil, Colombia, Argentina, and Uruguay, including offer letter creation, payroll/benefits coordination, performance cycles, TM relations, and terminations.Oversee HR data management systems, including team member data entry, transitions, dashboards (hires, separations, leaves), and reporting such as payroll analysis and turnover.Maintain and distribute regional HR resources (HR Field Roster, lifecycle tools, forms) to support day‑to‑day operations.Coordinate labor relations activities and country‑specific requirements with Area HRDs, including reporting, escalations, and analysis.Manage HR governance, policy adherence, audit readiness, immigration/visa processes, and HR compliance.Provide in‑language support (English & Portuguese) for investigations, TM relations, documentation, and communication validation.

How you will collaborate with others:

Partner with the Sr. Manager, HR Operations, the Regional Director HR South America, and Area HR Directors to track, manage, and coordinate regional initiatives, deliverables, and HR strategy execution.Work closely with SSO HR teams in Brazil, Colombia, Argentina, and Uruguay to ensure consistent delivery of corporate lifecycle processes.Collaborate with Corporate HR partners including Recruiting, Compensation & Benefits, Legal, TMR, and HR Operations on hiring, investigations, compensation calibration, and cyclical processes.Provide HR consulting support for cyclical activities such as talent management, performance reviews, succession activities, and TM surveys.Serve as a regional connector to ensure corporate policies, communications, and HR processes are implemented consistently across South America.

What projects you will take ownership of:

Prepare and support regional HR meetings, leadership reviews, and events by developing materials, presentations, insights, and follow‑up action plans.Create strategic HR project documents by collaborating with SMEs, synthesizing qualitative and quantitative insights, and presenting information clearly for HR Operations strategy.Facilitate and coordinate corporate and hotel HR audits, compliance reviews, risk mitigation activities, and process documentation.Lead and support the annual TM survey processes (GTMS & GPTW) for South America, including participation tracking and follow‑through.Drive HR process improvements, operational efficiency projects, system adoption (TMX/Oracle), and regional alignment initiatives in partnership with SSO and Corporate HR teams.Support change management and communication efforts across South America, ensuring clarity, consistency, and localization (Portuguese required) for HR policy and systems updates.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

Three (3) or more years of professional HR experienceTwo (2) years of on-property HR experience with strong proficiency in labor relations and recruitingFluent in PortugueseTravel up to 50%

It would be useful if you have:

Design in Canva or other publishing toolSocial Media AdministrationBilingual in Spanish and English

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.