Job Description The Manager Engineering Operations is the technical lead for all data center engineering operations at one or more facilities and is responsible for the direct supervision of facility and data center engineers. They are responsible for the review/approval/implementation of SOPs/MOPs/EOPs for the site and the proper implementation and training of these procedures. The Manager Engineering Operations responsibilities include oversight of general facility operations and will work in conjunction with the site remote hands, security, and janitorial teams. The Manager Engineering Operations will have experience in data center mechanical, electrical, and plumbing systems. He/she will possess knowledge of large-scale data centers, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems. In addition, the MEO will be accountable for the coordination and completion of all significant planned and emergency maintenance events for the facility and confirm these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems. The MEO is ultimately responsible for identifying, evaluating, and executing operational strategies with the local site engineers to achieve the highest level of availability. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5 years related facility management experience in Data Center operations (or related electrical or mechanical engineering field) managing or leading data center operations teams in a large-scale mission critical environment.  Solid and proven experience in the construction, commissioning, acceptance and operation of mission critical systems, including state-of-the-art electrical distribution systems, static and rotary UPS, HVAC systems, chillers, emergency standby generation, fire alarm/suppression and monitoring systems  Knowledge of structured cabling systems, networking and connectivity standards, and hardware installation requirements (preferred)  Proficiency in colocation operations, including the installation and deployment of cage, rack and cable infrastructure, as well as, power circuit installation and power monitoring (preferred)  Ability to evaluate the 3rd party vendor work for quality control, communicate and schedule vendors, and review and improve vendor scope and procedure of work to meet Digital Realtys standards of operation  Strong interpersonal, presentation and communication skills. Ability to respond effectively, verbally in writing to sensitive issues, complex inquiries or complaints.  Detail Oriented with strong organizational skills  Advanced Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad  Basic understanding of emergency situations and escalation processes.  Strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems  Ability to evaluate the 3rd party vendor work for quality control, communicate and schedule vendors, and review and improve vendor scope and procedure of work to meet Digital Realtys standards of operation.  Strong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.