Job Title

Manager – Cross Border sales

Function

Sales

Reports To

Sales Head

Location

NRO

About DHL Blue Dart Express India:

At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India’s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day.

We are proud to be consistently ranked among India’s Top 100 Great Places to Work® and recognized as part of the DHL Group’s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.

If you're looking to join a purpose-led, people-first organization that shapes India’s supply chain with integrity and care—Blue Dart is where you belong.

Position Overview:

The Regional Sales Manager – Cross Border & International is responsible for driving revenue and market share growth for international and cross-border products within the assigned region. This role involves strategic planning, managing the sales process, leading a regional sales team, and contributing to product development initiatives. The individual will serve as a bridge between regional customers and internal teams to ensure high levels of customer satisfaction and sales effectiveness

Job Purpose:

Responsible for driving regional revenues for Cross-Border and International products through strategic planning, sales enablement, and operational excellence in collaboration with branch and area sales teams.

Key Roles & Responsibilities:

Strategic & Financial ManagementSupport in developing regional short-term and long-term sales strategies in line with overall business goals.Monitor revenue and profitability performance and take corrective action to meet or exceed targets.Achieve international product yield targets and address variances effectively.Sales & Operational ExecutionLead international product revenue generation within the region by guiding branch and area sales teams; manage the end-to-end product sales process and resolve operational issues as needed.Design and execute targeted sales and marketing strategies to enhance revenue, market share, and profitability for the product across the region.Build and nurture strong relationships with key decision-makers of large prospective clients through regular engagement, contributing to client retention and account stability.Collaborate with the telemarketing team to generate product-specific leads and ensure timely closure through effective follow-ups.Drive customer development and retention efforts, ensuring achievement of monthly base targets for the product.Ensure compliance with established product pricing guidelines across the region.Maintain accurate and up-to-date prospect information in the Salesforce system on a daily basis.Serve as the point of contact for addressing product-related service issues, ensuring smooth communication with internal and external stakeholders.Enhance the effectiveness of the product sales force by supporting capability-building initiatives within the region.Assist the Product Head in designing and implementing promotional schemes aimed at boosting product revenue and oversee their execution at the regional level.Product Development & FeedbackAssist the Product Head in formulating medium- and long-term product plans by incorporating insights from customer feedback, market trends, and competitive intelligence.Contribute to new product and service development by consistently sharing customer expectations and feedback with the Product Head.Identify potential enhancements or modifications to existing products based on customer needs and recommend the same to the Product Head.Explore and suggest value-added services that can be bundled with the product to enhance profitability and customer satisfaction.Collaborate with the Product Head in creating training materials to strengthen sales team capabilities.People LeadershipGuide and support the regional sales team for enhanced productivity and performance.Ensure appropriate staffing levels in alignment with business requirements.Drive sales capability-building initiatives and participate in training development.

Qualifications & Experience:

Post Graduate degree in Sales, Marketing, or International Business Demonstrated success in driving regional sales with measurable outcomes

Skills & Capabilities:

 Ability to define, align, and execute regional business plans Proven ability to meet revenue and yield targets Strong interpersonal and client-handling skills Capability to track and act on performance data

Why join DHL Blue Dart?

When you join us, you’re not just taking a job—you’re becoming part of a purpose-led movement that’s reshaping the future of logistics across India and the world. At Blue Dart, we don’t just deliver parcels—we deliver excellence, innovation, and opportunity every day.

Here’s what makes us stand out:

Great Place to Work® Certified—a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being. Competitive pay and performance-linked rewards that truly recognize your impact. Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever. Best-in-class benefits—from comprehensive medical cover (including optional parental care) to financial wellness and generous time off. A culture that celebrates diversity, innovation, and bold thinking—where your voice is heard and your contributions matter. Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories. The pride of working with India’s most awarded logistics brand, trusted by millions and driven by purpose.

This is your chance to do meaningful work, build a career without borders, and thrive in a company that’s not just a logistics leader—but a Great Place to Work. Come grow with us.