At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
This role is for a Project Manager in the Global Financial Operations (GFO) team to drive our journey towards leveraging Technology and AI to transform the way we work, accelerate efficiencies, and strengthen controls in our processes. This individual will work with GFO leaders, process owners, SMEs to build, develop and execute on various opportunity areas. The incumbent will coordinate as needed with groups within Controllership and Finance as well as with technologies and product owners to design, implement, and sustain solutions for varied processes owned by GFO teams.
Key Responsibilities:
• Closely Partner with GFO teams to identify projects, establish and execute on deliverables
• Provide expertise, resolve bottlenecks, partner with teams within and outside controllership as needed
• Managing project scope, sequencing, and prioritization
• Creating communications & updates to key stakeholders/leadership
• Partnering with all impacted groups across the organization to ensure strategy and procedural alignment
• Synthesizing insights from multiple sources and utilizing frameworks to logically and concisely structure information
• Offering thought leadership and partnering with Teams to generate and present implementable solutions
Minimum Qualifications
Required Qualifications
• 5+ years of experience in Project / Product /Process Transformation
• Familiarity with GFO processes, finance systems and tools
• Strong interpersonal, communication and conflict resolution skills
• Ability to build relationships across various partners and influence without authority in an ambiguous environment
• Possess a positive attitude and excel in a fast-paced environment
• Strong knowledge of various AI & Point automation tools
• Strong proficiency with Microsoft Office, specifically MS Project, Excel, and PowerPoint required
• SQL and data analysis experience a plus
• Experience in Agile, SAFe, similar methodologies is a plus
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.