**Description** **Introduction** Want to join a team of daring managers who care without reservations or limits? Our HCA Florida North Florida Hospital team is looking for a(an) Manager Case Management. HCA Healthcare is an advanced healthcare network that has committed up to $300 million to our incredible team members over the course of three years. **Benefits** HCA Florida North Florida Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our Manager Case Management and be a part of the innovation of ideas. **Job Summary and Qualifications** POSITION SUMMARY: Facilitates the interdisciplinary plan of care with a focus on evaluating the appropriateness of medical necessity, admission status, level of care, and discharge planning. Coordinates activities that promote quality outcomes and patient throughput. Identifies potential barriers to patient throughput and quality outcomes and facilitates appropriate discharge plans. JOB SPECIFIC DUTIES (Including age specific duties): 1. Conducts initial and ongoing assessment of each individual patient with respect to clinical condition, level of care, and plan of care. 1. Reviews admission, pre-op orders for all components necessary for preadmission, admission process. 1. Assist the physician offices in obtaining necessary assessments prior to surgery, procedures, and/or admission. 1. Includes patient and family in care facilitation and education activities. 1. Assist in the development and implementation of critical pathways. 1. Utilizes computer support and physician advisor to determine potential outliers (length of stay and changes in condition) in continued hospital stay. 1. Communicates the benefits and changes in the various benefit plans, both in the terms of health management and financial implications to physicians, , and patients and families as appropriate. 1. Assists in management of payor denials; issues hospital-initiated notices of non-coverage (HINN’s) 1. Distinguishes between the levels of care available and interacts with the various benefit plans and their delivery systems to coordinate this care across the continuum. 1. Defines desired clinical outcomes, sets target dates, and establishes a plan for required services and care, addressing all needs (i.e., physical, psycho-social, financial). 1. Participates in IDT rounds, 1. Conducts utilization review, evaluates clinical information, and communicates findings to physicians and payors on a timely basis in accordance with the NFRMC Utilization Review Plan and managed care contractual agreements. 1. Submits clinical information to insurance companies to ensure all days are authorized and notifies director of continued stay denials. 1. Applies decision support criteria (e.g. Interqual) appropriately. 1. Maintains accurate, up-to-date documentation in Expanse. 1. Is cross-trained to function in any of the assigned Case Manager areas. 1. Promotes close alignment with medical and ancillary staff to facilitate appropriate patient care delivery, including alternative level of care opportunities. 1. Completes required documentation for transfer to next level of care. Coordinates with physician for optimal information related throughout the continuum. 1. Performs other related functions as assigned. PATIENT/FAMILY EDUCATION: Provides patient/family education as per department and hospital policy and procedure. 1. Assists with patient/family/significant other’s learning needs, abilities and readiness to learn. Identifies barriers to learning, such as language or culture. Integrates this information into the patient’s plan of care. 1. Identifies and documents patient/family/SO’s education needs in collaboration with other disciplines and implements an on-going education relevant to these needs. 1. Documents patient teaching on appropriate teaching tool for each teaching episode. 1. Ensures patient/family/SO understand discharge instructions. **What qualifications you will need:** EDUCATION REQUIRED AND/OR PREFERRED: (list required and preferred separately) Graduate of an accredited school of nursing as an RN. BSN preferred. EXPERIENCE REQUIRED OR PREFERRED: (list required and preferred separately) 2 years of Case Management experience or 3 years of nursing experience required. Case management experience preferred. SKILLS, KNOWLEDGE, AND ABILITIES: Demonstrated skills in organization, verbal and written communications, customer service, math, analysis, reading, following instruction, basic computer usage. LICENSURE/CERTIFICATION: (list required and preferred separately) Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation. HCA Florida North Florida Hospital is a 523-bed, full-service medical and surgical acute care center. For over 49 years, we have served North Central Florida. We offer comprehensive cardiovascular care, oncology, orthopedics, and neurosciences. We offer minimally-invasive laparoscopic and robotic surgery, weight loss surgery and treatment. Other services that we provide include women’s health and wound therapy. We are fully accredited by the Joint Commission and certified as a Comprehensive Stroke Center. Our hospital has an Accredited Chest Pain Center by ACC (American College of Cardiology) and is designated as a Blue Distinction Center for Spine Surgery and Bariatric Surgery. We are committed to patient safety and quality of care. We have received the highest scores available in recognition of this commitment. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Unlock your potential with a leading healthcare provider dedicated to its patients, colleagues and communities. Help guide our team as a(an) Manager Case Management and **help us improve more lives in more ways** . We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.