Job Description & Summary

PwC Service Delivery Center (SDC) is one of the largest companies in the BPO/SSC sector in Poland and on the local market. SDC has two offices, located in Katowice and Opole, and employs over 2,000 people who provide services to approximately 50 PwC offices around the world. The company supports over 70 global processes within the PwC Network in three areas of service: Assurance, Tax, and Internal Firm Services. 

RTM (Remote Team Member) representatives provide comprehensive support in a wide range of Assurance activities, acting as an "extension" of the audit team and performing tasks tailored to the clients’ needs.  In this role, you’ll oversee the execution of audit engagements delivered by our RTM Teams, ensuring high-quality work, operational excellence, and strong collaboration with engagement teams across regions. 

You’ll play a key role in managing teams, developing talent, optimising audit processes, and contributing to the continuous improvement of our service delivery model. 

Responsibilites: 

Leading audit teams: Supervising and coaching of RTMs, reviewing deliverables to ensure high-quality audit work 

Ensuring compliance: Maintaining compliance with internal policies and external regulations, conducting regular risk assessments and implementing robust audit methodologies 

Knowledge management: Identifying substantive areas requiring improvement and taking actions to address knowledge gaps 

Training management and delivery: Providing ongoing substantive support for Remote Team Members including conducting training, preparing training materials, and participating in consultations 

 Coaching and taking care of growth of coachee’s knowledge along with identifying knowledge needs and actively participating in the development and implementation of corrective actions., 

Collaborating with clients: Engaging in the implementation and development of new services responding to the clients’ needs 

Remote Team Model development: Supporting the implementation of process improvements, innovations, and digital audit tools 

Our requirements: 

Educational background: University degree in Accounting, Economics, Finance, or related field

Experience: 5+ years of audit experience, including demonstrated experience in managing teams

Professional certification: Local CPA or ACCA Member 

Strong technical knowledge of audit standards and assurance methodologies. 

Analytical skills: Strong analytical and critical thinking abilities to assess financial data and internal controls effectively

Experience in auditing companies within the financial sector is an advantage., 

Language skills:  English – fluent, , German – advantageous (preferred but not mandatory

Communication: Excellent communication skills to present findings clearly and effectively to stakeholders

Work environment: Experience working in a multicultural, international environment is an advantage

What we offer: 

Implementation package – introductory and content-related trainings, tutor support (Buddy Program) 

BeWell@PwCSDC programme, including regular wellbeing activities and cyclical events, educational platform, specialist consultations, sports clubs, and the possibility of using the MultiSport card 

Comprehensive medical care 

Life and travel insurance 

Possibility to use a veterinary care package 

Cafeteria platform where you can use a wide range of e-vouchers 

Training in soft and technical skills and modern training platforms 

Bike2Work program and parking spaces for bicycles 

Possibility to take a break from work for several months (the so-called Sabbatical 4-3-2-1 leave) under certain conditions 

Hybrid work model (work at least one day a week from the office) 

A modern office in the center of Katowice 

Benefits: 

Flexible working time 

Integration meetings 

Corporate library 

Relax zone 

Additional social benefits 

Employee recommendation program 

Charitable initiatives 

The controller of the personal data processed as part of the recruitment process is PricewaterhouseCoopers Service Delivery Center Poland spółka z ograniczoną odpowiedzialnością, with its registered office in Warsaw (00‑633), at 11 Polna Street (hereinafter: PwC or the Controller). The Controller will process personal data for the purpose of conducting the recruitment process for the advertised position. With separate consent, personal data will also be processed for the purpose of participating in future recruitment processes conducted by PwC, as well as for sending notifications about job opportunities at PwC and about work‑related events organized by PwC or with PwC’s participation (e.g., job fairs). Full information on the processing of personal data can be found in the Privacy Policy.