Manager Mumbai, India;Zone 1, Gift Sez; Chennai, India **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba\_continuum/job/Mumbai/Manager\_25040923) **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview** The Consumer Reporting and Analytics Team is responsible for generating Business Insights, developing business dashboards using upcoming BI and visualization tools like Tableau, MicroStrategy, etc. and keep exploring new technology for consumer & Small Business cards. Team is also engaged in preparation of various analytical reports for Payments, Card and Interchange area. **Job Description** We are seeking highly skilled analytics professional with strong experience in data processing, analysis, and visualization to support strategic initiatives in the credit card and payments domain. The ideal candidate will work closely with business partners to deliver insights through advanced dashboards and data solutions. **Responsibilities** + Collaborate with business stakeholders to gather requirements, validate analytical outputs, and resolve data-related issues. + Design and develop interactive dashboards using Tableau and/or MicroStrategy to visualize key performance indicators and business metrics. + Utilize Teradata and SQL scripting for data extraction, transformation, and analysis. + Analyze large datasets to generate actionable business insights and support decision-making. + Apply domain expertise in credit card operations, interchange, and payments processes to ensure relevance and accuracy of analytics. + Identify multiple data dimensions to enable slicing and dicing of data for senior leadership reporting. + Implement automation and process improvements to enhance efficiency and scalability. + Explore and adopt emerging tools and technologies in data visualization and extraction, including Python and AI/ML techniques. **Requirements** **Education** B Tech Certifications If Any Tableau, SQL, SAS **Qualifications** + Proven experience in data analytics and dashboard development. + Proficiency in **SQL** , **Teradata** , **SAS** and visualization tools ( **Tableau** , **MicroStrategy** ). + Strong understanding of financial services, particularly in **credit card** and **payments** domains. + Knowledge of Shell Scripting. + Experience with **Python** and familiarity with AI/ML concepts is a plus. + Excellent communication and problem-solving skills. **Experience Range*** 4-6 years **Foundational skills*** SQL, Tableau, SAS **Desired skills** Micro strategy, Shell-Scripting, Python **Work Timings*** 12:30-21:30 **Job Location*** Gurugram / Chennai Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.