Manager Gandhinagar, India;DLF Cyber Park,Sector 20 (739615); Link Road Malad (West), Mumbai; Madhapur, Hyderabad **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba\_continuum/job/Gandhinagar/Manager\_25037924) **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview** : Enterprise Control Function Testing: Performs independent testing against applicable Laws, Rules and Regulations and Internal policies & procedures across various enterprise functions (GT&O and Non GT&O). **Job Description** : The job function is to perform compliance testing using various data sources to support multiple reviews for different lines of businesses. To provide independent evaluation of compliance with Regulatory-focused policies and procedures. Testing is executed across lines of businesses impacted by key laws/regulations. Individual will be responsible for delivering consistent processes, procedures and oversight supporting testing leaders, FLU, and Control Function partners and strategic planning and operational excellence across Enterprise Independent Testing. **Responsibilities:** + Conduct quality independent transactional and process testing according to documented test script + Testing includes activities such as manual, automated, surveillance and transaction level testing + Accountable for monitoring quality test execution, reversal/rebuttals, reporting and resolving issues escalated by LOB/testers, and monitoring the completion of all tests as scheduled + Execute, organize, and prioritize testing in a timely manner ensuring monthly deliverables are achieved while maintaining target accuracy ratios. + Enter test results and findings in designated testing database. + Adhere to documented SLAs, Shift schedules and maintain on-time delivery of services. + Adhere to the productivity & accuracy target on cross trained functions. + Responsible for Process Documentations, Access Reviews, Data Retention etc. + Contribute towards consistent delivery on Business metrics along with other new responsibilities and setting higher standards of self and overall team performance. + Provide feedback on test scripts when issues are identified that require additional clarity. + Ability to handle and spearhead multiple workstreams + Initiate Line of Business Meetings as per business requirement + Ability to initiate Refresher trainings for the Process + Awareness to Process Level Reporting + Act as a process SME & mentor and ensure to be morale booster for the team. **Requirements:** **Education:** Graduate in any stream **Certifications If Any:** CAMS(Certified Anti-Money Laundering Specialist), CIA, CPA, CFE or other similar certification **Experience Range:** 5-8 years’ experience **Foundational skills:** + Audit, Testing, Compliance, Risk, or QA experience + 4-6 years of experience in the BPO or Financial Services industry. + Coding experience (i.e. SQL, Python) + Knowledge of AML, bank secrecy act, GFC related Laws, Rules & Regulations & testing related applications. + Excellent verbal and written communication skills and effective interpersonal skills; should be confident while Managing relationship with Business/Onshore partners + Ability to troubleshoot conflicting information and come to accurate conclusions + Proven expertise in data architecture, including data modeling, data integration, and data quality frameworks. + Understanding of regulatory requirements related to data governance and risk reporting. + Experience with modern data platforms and technologies (e.g., cloud-native architectures, data lakes, big data tools, and relational/NoSQL databases). + Familiarity with data quality tools and technologies such as Informatica, Collibra, Alteryx, or custom frameworks. + Investigative mindset + Synthesize and integrate different sources of information Strong Analytical Skills + Ability to train others + Focused attention to detail + Ability to read and comprehend Line of Business Policies and Procedures and interpret impacts to testing. + Proficient system knowledge to perform transactional testing within the various businesses. + Experience with Microsoft Office applications + Good inter-personal skills, positive attitude, team-player. + Willingness to learn and adapt to changes **Desired skills** **:** + Experience in Global Financial Crimes, Anti-Money Laundering, and/or Fraud testing + Exposure to machine learning or AI techniques for anomaly detection or data validation. + Certifications such as TOGAF, DAMA CDMP, CAMS, or cloud architecture certifications (AWS, Azure, GCP). + Operational Risk and Compliance testing experience. + Ability to contribute additional value through process/business improvement ideas. + Strong documentation skills **Work Timings:** 12:30 PM – 09:30 PM IST **(may vary as per requirement)** **Job Location:** Hyderabad / Mumbai / Gurugram / Gift Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.