Recruitment Partner: Matt Haywood - matt.haywood@boots.co.uk
About the role
Are you a passionate and experienced pharmacist ready to step into a leadership role? Join our Central Pharmacy Services team at Boots Head Office in Nottingham as a Support Manager for Remote Services, and help shape the future of pharmacy care on a national scale.
In this role, you'll lead an on-site team that supports the delivery of remote pharmacy services across the UK. You'll combine your clinical expertise with strong operational leadership to drive performance, coach and develop your team, and deliver a seamless, high-quality service for both patients and colleagues.
Key responsibilitiesLeading, coaching, and motivating an on-site team delivering remote pharmacy servicesDriving performance through data insights, service metrics, and continuous improvementProviding clinical support on the New Medicines Service (NMS) and resolving service-related queriesEnsuring operational efficiency, strong governance, and a world-class customer experienceBuilding collaborative relationships across Boots UK and key stakeholdersEmpowering your team to deliver high standards and make confident, professional decisions
What you'll need to haveRegistered pharmacist (GPhC/PSNI/PSI) with strong clinical credibility and a current CPD portfolioProven leadership experience with a track record of delivering results in a dynamic environmentExcellent communication, analytical, and problem-solving skillsAbility to manage and prioritise complex workloads while maintaining high-quality standardsCommercial awareness with a proactive mindset to improve services and drive efficiencyCommitment to professional development and alignment with our core values and leadership behaviours
Our benefitsBoots Retirement Savings PlanDiscretionary annual bonusGenerous employee discountsEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childFlexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
#LI-Onsite