Manager Chennai, India **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba\_continuum/job/Chennai-Tamil-Nadu/Manager\_25030192) **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview:** Partnering with stakeholders across the organization to oversee the development and use of Fraud Authorization and claim data systems and discover ways to organize, store and analyze data / metadata for fraud life cycle as efficiently as possible. Identify, assess and communicate potential data quality issues in the way data is collected, stored and used. **Job Description** Experienced analytical professional to join our team as a Data Governance Analyst. In this role you will be responsible for overseeing the development and use of our Fraud Authorization and claim data systems. For this position, strong understanding of data processing and data analytics are necessary. In addition, the role requires strong written and verbal communications skills as the expectation is to communicate and influence both vertically and horizontally within organization. **Responsibilities:** Some tasks that this role may be responsible for include (but are not limited to): + Develop and implement procedures for effective data governance + Formulate techniques for building data quality controls to ensure adequacy, accuracy and legitimacy of data + Monitor and evaluate information and data systems that could affect analytical results + Analyze, query and manipulate data according to defined business rules and procedures + Prepare detailed reports for management and other departments by analyzing and interpreting data + Create rules and procedures for sharing data + Coordinate/manage internal and external audits (manage deliverables, discussions and potential findings) + Develop, implement and validate established action plans for all issue types (audit, risk, compliance, self-identified, etc.) + Develop data management strategies on an ongoing basis **Education** + Bachelor’s degree is desired, preferably in a quantitative discipline such as mathematics, statistics, engineering, computer science. Post graduate degree is a plus **Certification** : + Technical certifications in SAS, SQL preferred + Reporting and visualization certificate/training is a plus **Experience Range:** + 6+ years of relevant experience + U.S financial services experience preferable + Understanding of business domains likeFraud/Claims/Compliance/Risk + SAS, SQL and any visualization tool like Tableau etc. **Foundational Skills:** + 6+ years of data management/data quality experience + Strong written and verbal communications skills + Highly organized with strong project/time management skills + Ability to balance intersecting priorities and to work independently with minimal supervision + Ability to think critically and solve problems when roadblocks arise + Ability to navigate complex and ambiguous environment + Executive presence, must be able to partner and influence across all levels of the organization + Knowledge of reporting and visualization tools such as Tableau etc + Intermediate to advanced knowledge of SAS and SQL **Desired Skills:** + Excellent understanding of data administration and management functions + Proven track record of dealing with large amounts of data + Ability to pull data from multiple sources and to generate meaningful insights **Work Timings** : 12:30 PM to 9:30 PM **Job Location:** Chennai Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.