Role Overview
This role manages end‑to‑end warehouse and 3PL operations, ensuring product availability, strong service levels, compliance, and cost‑efficient supply chain performance.

Key Responsibilities

Warehouse & 3PL Management

Oversee operations at company warehouses and 3PL sites, ensuring full SOP & regulation compliance (Finance, QA, RA, EHS).Conduct periodic site visits, monitor KPIs, and drive improvements in dispatch TAT and operational efficiency.Lead efficiency and cost optimization from time to time.

Audit & Compliance

Represent warehouse operations during internal/external audits, ensuring zero critical/ major findings.Manage documentation, CAPA closures, regulatory reporting, and statutory submissions.

Inventory & Order Management

Maintain inventory health (DOH targets), drive monthly/quarterly stock counts, and execute stock corrections.Support new product launches through SAP setup, import coordination, and timely distribution.Achieve >95% OTIF and support sales teams with order, consignment, and claim‑related needs.

Vendor & Freight Management

Lead vendor onboarding, SLA renewals, and contract execution with Legal and QA.Optimize freight cost and maintain defined freight‑to‑sales benchmarks.Engage with carriers, packaging suppliers, and warehouse partners for smooth operations.

Reporting & Training

Automate and publish key reports (Open Orders, VIPER, FOC, Expiry, Inventory).Deliver periodic training and ensure timely completion of all internal learning requirements.

Qualifications

Bachelor’s degree in Supply Chain/ Logistics (MBA preferred)8-10+ years of warehouse, logistics, or supply chain operations experienceExperience in regulated industries (pharma/medical devices/FMCG) preferred