At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

 

Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.

The Data Privacy & Governance Office (DPGO) strengthens American Express’s data privacy and data-sharing practices by implementing modern capabilities and strategies that accelerate speed to market while ensuring secure, responsible data connectivity.

Within DPGO, we are undertaking a transformative initiative to modernize our Digital Tracking Platform and associated processes—enhancing growth, operational efficiency, and regulatory compliance.

 

The Privacy Program Enablement Manager will play a key role within the Digital Tracking & Privacy Capabilities team, supporting the execution and advancement of the enterprise privacy risk roadmap. This position is responsible for enabling the tools, processes, and governance mechanisms required to identify, assess, manage, and report on global privacy risk.

This role requires strong collaboration across business units and regions to drive consistency, strengthen controls, and enhance enterprise-wide privacy risk management practices.

 

How will you make an impact in this role?

Partner with stakeholders across business and risk teams to enhance enterprise-wide privacy risk assessment processes in alignment with the AMEX risk frameworkIdentify and implement best practices to strengthen the monitoring and management of privacy risk across regions and business unitsDevelop and enhance clear, actionable guidance related to privacy risk and controls, including supporting training and enablement materials for business partnersIntegrate privacy risk activities into existing enterprise processes, governance forums, and technology toolsServe as a subject matter expert (SME) in privacy risk identification, documentation, assessment, and control implementationSupport the design and continuous improvement of tools that facilitate privacy risk tracking, control management, and reportingDrive updates to privacy guidance documentation, ensuring alignment with internal policy requirements and external regulatory expectationsPromote awareness, engagement, and accountability for privacy risk management across stakeholders in a matrixed environment

Minimum Qualifications:

5+ years of relevant experience in privacy risk, operational risk, compliance, or related governance functionsExperience strengthening and scaling privacy-related processes within a financial services or highly regulated environmentDemonstrated ability to think strategically while executing tacticallyStrong understanding of risk frameworks, controls, and governance processesProven ability to influence and drive alignment across multiple stakeholders in a matrixed organizationStrong organizational skills with the ability to manage multiple priorities effectivelyExcellent written and verbal communication skillsHigh degree of personal accountability, initiative, and resilience

Solutions-oriented mindset with strong analytical and problem-solving capabilities

 

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.  

 

Guardian.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.