BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY
At DHL Supply Chain South Africa, we’re looking for…Manager: Facilities - Africa
Role Outline
The role is responsible for all activities related to warehouses and offices' layout - including the installation and maintenance of electrical systems, fire prevention systems, automation equipments, shelf/rack units, heating and cooling system, hydraulic ramps etc. and material handling equipment leased onsite. It also has to take care of controlled temperature systems for specific goods (e.g. pharma) and implies the preparation of technical specifications, metric calculation and cost evaluations. Part of the responsibilities is the management of all third parties’ suppliers of this area, as well as site inspections. The role has a very specific competence and knowledge of processes and site requirements. Close collaboration with Real Estate function for fit out check for a new facility and support building release to the Landlord. The responsibility of this role covers, in general, the governance and organization of all the technical activities (e.g. layout drawings, metric calculation, contract requirements, cost evaluations, material handling equipment requirements) and the maintenance activities. The role has to manage directly and indirectly where applicable \"technical staff including Material handling equipment champions\" checking all third parties’ suppliers of this area, as well as site inspections. Closely cooperation with:
-\tReal Estate function for fit out check for a new facility and support building release to the Landlord.-\tProcurement for tender organization. -\tFinance to control and checking maintenance costs. -\tAccelerated digitalization team to bring technological up-to-date solution to facilities and;-\tMaterial handling equipment supplier.
Key Responsibilities
•\tSupport the Site Facility Management Team.•\tPrepare and check maintenance contracts.•\tAct as a strong consultant for technical needs, problems, and feasibility studies for BU colleagues.•\tCoach and drive BU staff on technical plant installation and maintenance.•\tUnderstand warehouse/office layouts and drawings, merging technical requirements with Country Laws, CRE, and DSC Security/Safety/IT; example: Collaborate with IT to understand LAN infrastructure and its impact.•\tAnalyse and optimize the implementation and maintenance of technical systems.•\tProvide guidance to GBS Procurement Dept for facility-related tenders, supplier appointments, and service level agreements.•\tSupport risk consultants in cooperation with GBS Risk Dept.•\tAssist Site Teams in managing facility management risks and mitigation plans, ensuring communication to limit business exposure.•\tEnsure all sites have a Preventative Maintenance Plan (PMP) and related budget.•\tPrepare technical requirements in compliance with Country Laws and intervention results.•\tSupport BU colleagues during site inspections and construction surveys.•\tCollaborate with CRE for optimal negotiations with Landlord.•\tWork with RES in case of venturing.•\tCollaborate with Legal and Procurement to prepare maintenance contracts.•\tPartner with Finance to control and monitor maintenance costs and asset status.•\tRoll out plans related to energy savings and efficiency.•\tCommunicate new technology initiatives for business efficiency.•\tParticipate as a member of the Internal Energy Board.•\tBe a member of the Internal Technical Board.•\tSupport BU staff in analysing maintenance costs.•\tInvolve in BCA & Project Brief with facility management requirements.•\tMaintain a strong connection and \"technical interface\" with Staff/GBS Functions.•\tBuild strong relationships with landlords to ensure leasehold commitments are met.•\tResponsible for Supplier Evaluation (Quality System).•\tEnsure facility management SOPs and WIs are implemented and adhered to.•\tConduct building and property condition assessments and management to ensure timely closure of maintenance issues by the BU.•\tServe as the editor for the maintenance management procedure (Country Quality System).•\tCollaborate with Institutions, Municipalities, and Fire Brigades during audits/surveys.•\tCollaborate with DHL procurement to understand contract terms, pricing, and service level agreements (SLAs) with suppliers for cost-efficiency and quality of service.•\tAct as the point of contact for the MHE supplier, handling escalations, negotiations, and maintaining strong relationships throughout the contract period.•\tConduct regular performance reviews of suppliers, monitor key metrics, and address performance gaps or escalations with DHL sites.•\tCollaborate with internal stakeholders to identify MHE requirements, evaluate equipment needs, and recommend upgrades or replacements.•\tIdentify opportunities for material handling equipment process improvements, cost reduction, and operational efficiency enhancements with cross-functional teams.•\tServe as the functional reference for Site SHEQ/BCM/Facility Management Coordinators.•\tDirect management as \"technical manager\" for suppliers, consultants, and engineers.
Qualifications & ExperienceEducation:
•\tDegree in Engineering (Essential).•\tWorking knowledge of Health, Safety & Environmental regulations and laws.•\tAbility to review lease agreements.•\tDynamic and goal oriented.•\tInfluential and impactful.•\tActs on own initiative while also being part of an integrated team.•\tAble to collaborate with operational management across all levels within a country.•\tAble to collaborate with operational management across all levels within and outside a country.•\tSolid experience in Civil/Plant Engineering.•\tCapable of adapting physical observations on the shop floor into performance management concepts (design), including collaboration with Site Facility Coordinators (consultancy).•\tAble to drive change in work processes.•\tIn-depth understanding of country technical laws and warehouse systems.•\tLead member of a technical board or similar (e.g., energy board).•\tStrong cooperation with MLEMEA colleagues in the same role.•\tProvide technical support to BU Leads during the purchasing of technical assets and maintenance interventions/contracts.
Experience:
•\tStrong technical background in logistics building.•\tExperience in Facilities Management - Industrial Sector.•\tExperience as technical supervisor, maintenance supervisor and technical designer.•\tExperience in warehouse projects.•\tExperience in Facilities Management tools – CMMS.•\tAbility to manage a national, multicultural team (essential).
Functional Competencies
•\tCommunication and negotiation skills.•\tCoordination of technical teams.•\tAbility to manage complexity.•\tInnovator and team inspirator.
DPDHL Core Competencies & Skills
•\tMaintains effective relationships with customers.•\tDevelops and delivers high quality / innovative products, services or solutions.•\tFocuses on customer needs and gains their commitment.•\tGains management / colleague support to meet customer needs.•\tEnsures strategies / plans are aligned and reflect others’ views.•\tDevelops strategies / plans aligned to broader organizational strategy.•\tCommunicates strategy.•\tEstablishes clear, challenging and achievable objectives.•\tAligns resources and the organization within own area of responsibility to achieve objectives.•\tRegularly reviews and communicates progress against objectives and adjusts as needed.•\tChampions continuous improvement and innovation.•\tInspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.•\tProvides employees, colleagues and business partners with candid and regular feedback.•\tProvides employees with development opportunities.•\tSupports employees with career opportunities.•\tInspires others to develop themselves.•\tConveys a clear sense of personal goals and values.•\tActively seeks feedback to improve performance.•\tDevelops new skills and modifies behaviours based on feedback.•\tTakes personal responsibility for career and development.
Languages
English – verbal and written.