Taipei, TWN
15 days ago
Manager, VIP Service VIP Service經理
**Additional Information** **Job Number** 25083470 **Job Category** Food and Beverage & Culinary **Location** W Taipei, 10 Zhongxiao East Road Sec. 5, Taipei, Taipei, Taiwan, 110202VIEW ON MAP (https://www.google.com/maps?q=W%20Taipei%2C%2010%20Zhongxiao%20East%20Road%20Sec.%205%2C%20Taipei%2C%20Taipei%2C%20Taiwan%2C%20110202) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Purpose of Role** Oversee all food and beverage venue function to ensure excellent customer service and maximize revenue and profits. Responsible for providing a full range of operational and administrative support to Director, Beverage & Food with great energy and in a professional and stylish manner, to ensure smooth operation of Beverage & Food maximize the quality of W experience. **Responsibly Description** -Assist with Beverage & Food function management. -Compiles data and produce regular reports for B&F operation. -Work with B&F Reservation Agents regarding reservation service quality. -Liaise with venue managers, team leader and Talent to follow-up on necessary queries, deadlines, requests and special functions initiated by Director, Beverage & Food. -Work with individual venue managers regarding food and beverage quality, service, cleanliness, merchandizing and promotions. -Audition, select, train, supervise, counsel and discipline venue Talent to ensure efficient venue operation. vResolve problems to the satisfaction of involved parties. -Maintain communication with all departments to ensure VIP and guest service needs are met. Develop, implement, and change menu items when required. -Patrol facilities and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.
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