Requisition ID: 260992

 Salary Range: 90,000.00 - 167,200.00 

Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

Purpose

 

The Manager, Fraud Program Management is responsible for supporting the implementation, execution, and ongoing management of the Bank’s Fraud Program within the U.S. market. The role focuses on driving the delivery of fraud initiatives, monitoring execution progress, and supporting overall fraud management activities to ensure alignment with the Bank’s risk appetite, regulatory expectations, and customer experience objectives.

 

 

What You’ll Do 

 

Leads and drives a customer focused culture throughout their team to deepen client relationships and
leverage broader Bank relationships, systems and knowledge. Support the implementation of enterprise fraud monitoring strategies, programs, and initiatives across products and channels. Coordinate fraud-related initiatives, ensuring clear scope, milestones, dependencies, and delivery
timelines. Track execution of approved initiatives, identify risks or delays, and escalate issues with recommended mitigation actions. Ensure initiatives are delivered in compliance with internal policies, standards, and regulatory
requirements. Prepare updates and materials for senior management, committees and governance forums. Support audit, regulatory, and risk management reviews by providing documentation and execution
evidence. Track and follow up on remediation actions arising from audits, reviews, or incidents until closure. Lead ongoing fraud management activities, including monitoring fraud trends, emerging risks, and
control effectiveness. As a Fraud Operations manager, partner with Analytics and Technology teams to identify control gaps
and enhancement opportunities. Contribute to fraud risk assessments, new initiative risk assessments, and control design reviews when necessary. Support Fraud Governance teams in the development and maintenance of fraud policies, standards,
and procedures. Act as a liaison between Fraud Management and key partners including Technology, Operations,
Compliance, Legal, and Business Lines. Facilitate working sessions and initiative reviews to resolve issues and drive execution. Support the development of fraud reporting, dashboards, and KPIs to track program effectiveness. Analyze initiative outcomes, trends, and risks to support management decision-making. Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Builds a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

 

 

What You’ll Bring 

 

Bachelor’s degree in Business, Finance, Risk Management, Criminology, Information Systems,
or a related field. 5 years of experience in Fraud Management, Risk Management, Banking Operations, or related
financial services roles. Experience supporting fraud programs, initiatives, or large-scale change delivery. Professional certifications (e.g., CFE, CAMS, PMP) are an asset.

 

 

Interested? 

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! 

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture. 

 

What's in it for you? 

 
Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs. 

 

#GBM

 

Location(s):  United States : Texas : Dallas

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Scotiabank is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.