Manager, Systems & Digital Deployment Requisition ID: 165124 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Manager, Systems & Digital Deployment, Caribbean, CA & Uruguay (CCAU) Insurance** **Nivel 7.1** **\#SBDR** **_Purpose_** Contributes to the overall success of the Insurance business in CCAU ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **Accountabilities** + Support Project Management activities for CCAU Systems + Provide support to local Business for all Insurance systems + Collaborate with IT team in the coordination of any insurance system decommission + Work closely with Local Business and IT to the setup of new products in the insurance systems + Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. + Works closely with the business community, IT organization and System vendors that provide support to our Business + Typical assignment includes working alongside the Senior Manager, Digital Deployment and the Digital Factory team, CCAU Customer Product Distribution and Performance Management teams to gather requirements for all system releases. + Responsible to perform User Acceptance Testing to ensure Business requirements are successfully implemented. + Contributes to the strategy, development and implementation of new or revised systems and procedures. + Contributes to developing detailed documentation of business needs for systems development and changes. + Reviews and documents process work flows and provides training materials + Implements agreed to enhancement opportunities for improvement & efficiencies of our insurance systems and processes. Ensures accuracy and effectiveness of Insurance systems. + Maintains thorough understanding of Insurance Systems capabilities, gaps and opportunities. + Performs analytics and reporting to generate an accurate and insightful perspective on rule effectiveness and volumes. Provides production support to queries and potential systems issues. + Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. + Under the direction of the Senior Manager, ensures effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. + Production Support and other duties as assigned. **Education / Experience / Other Information (include only those that are specific to the role)** **Education/Experience:** + Bachelor’s degree in Business/Technology or equivalent work experience + Knowledge and experiences with Insurance is an asset + 3-5+ years International Banking experience is an asset + Agile/Scrum knowledge is an strong asset + Experience performing User Acceptance Testing is an asset + Strong project management knowledge including plan development; scheduling methodology; reporting **Technical Skills** + Advanced MS Office skills is a must + Working knowledge of data mining tools, PowerBI, SQL is desired **Abilities** + Ability to work autonomously under tight timelines + Ability to work in a dynamic environment with constant changes + Strong problem solver with the ability to analyze, recommend and implement solutions. **Attributes** + Spanish/English is required + Detail-oriented and able to work in a fast-paced, dynamic environment + Strong interpersonal, negotiation and client relation skills Location(s): Dominican Republic : Distrito Nacional : Santo Domingo Business Address: Av. 27 de febrero esq. Av. Winston Churchill, Distrito Nacional Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.