Compass Digital We are Compass Digital—the digital and technology arm of Compass Group North America. We build and scale digital products and technologies to exceed the expectations of our guests and clients. Backed by research, we create remarkable user experiences with increased choice and convenience. We offer end-to-end solutions, simultaneously boosting sales and guest satisfaction. Compass Digital was developed from within Compass Group, focusing on driving transformation and innovation in the hospitality spaces across Business & Industry, Education, and Healthcare. We power digital in the hospitality experience, ensuring that each touchpoint is optimized for guest satisfaction while leveraging data to achieve additional outcomes. We are fully integrated into Compass Group, proudly serving its’ various clients through scalable, cutting-edge technologies and solutions. **About the Organizations** Compass Group’s technology ecosystem—Compass Digital, Compass Technology, and Compass Data & AI—builds the digital products, platforms, data capabilities, and AI solutions that power our operators and enhance client value. Together, we deliver modern, reliable technology that shapes the future of foodservice and hospitality. **The Role** The **Manager, Strategic Communications & Enablement** is a key member of the Brand & Communications team, supporting how we tell our story across all our audiences, internal and externally. You will build clear, compelling communications and scalable systems that help teams across the business understand, articulate, and champion our value. This includes creating strategic content, organizing communication resources, developing repeatable processes, and partnering cross-functionally to support key initiatives and events. This role requires someone who can see the big picture, anticipate needs, connect dots across the business, and bring clarity to complex or ambiguous environments. The ideal candidate combines strong storytelling skills with systems thinking and a clear understand of how communications supports our organizations. **What You'll Do** **Strategic Content & Storytelling** + Develop compelling narratives and excel at big-picture stories. + Translate complex technical or operational concepts into clear messaging. + Elevate content quality through strong writing, visual polish, and strategic framing. **Systems, Processes & Knowledge Management** + Build scalable processes, templates, and standards that support consistent communication. + Organize and maintain communication resources and content libraries used across the business. + Support departmental reporting, metrics, and documentation to drive operational maturity. **Cross-Functional Partnership** + Collaborate with groups from across the business to gather insights and align messaging. + Contribute to strategy and provide content support for internal and external touchpoints. + Participate in strategic projects requiring cross-functional coordination and strong business understanding. **Brand Governance & Consistency** + Ensure all communication assets reflect brand standards, narrative alignment, and strong visual identity. + Identify opportunities to enhance clarity, cohesion, and storytelling across channels and materials. **AI & Innovation** + Explore and apply AI tools to enhance content development, knowledge management, and workflow efficiency. + Identify opportunities to responsibly integrate AI into communications processes, improving speed, consistency, and insight. + Partner with technology and AI teams to align communications approaches with evolving AI capabilities and initiatives. + Help establish best practices for effective and ethical AI use within the communications function. **What You'll Bring** + 3–5+ years in communications, marketing, content strategy, or similar role. + Strong writing and storytelling skills across formats—presentations, internal comms, sales materials, leadership messaging. + Experience organizing content, building processes, or developing scalable systems. + Comfort working with SMEs, interviewing stakeholders, and simplifying complex topics. + Familiarity with file management, digital asset management tools, and presentation software. + Working knowledge of AI tools and an entrepreneurial mindset toward testing and applying new solutions. + Experience with Compass or the hospitality/technology ecosystem is an asset. **About You** + You see the whole picture and naturally connect dots across teams and priorities. + You thrive in evolving spaces and bring clarity to ambiguity. + You are curious, collaborative, and confident without ego. + You can shift seamlessly between creative storytelling and structured operational work. + You take ownership of your work and raise the bar for yourself and your peers. + You are energized by food, hospitality, technology, and the spaces where they converge. **Apply to Compass Group today!** Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) **Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.** **Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.** Compass Digital maintains a drug-free workplace. Applications are accepted on an ongoing basis. **Associates at Corporate are offered many fantastic benefits.** + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_CorpAndFoodbuy.pdf) or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_CorpAndFoodbuy.pdf **Req ID:** 1493746 Compass Digital Bankston B Williams