Your opportunity

At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect and a commitment to doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region.
We are looking for a Business Analyst to work closely with stakeholders and technical teams to gather requirements, design workflows, and support the delivery of business solutions for BPMT in a fun, fast-paced, and agile environment. While Pega experience is not required, familiarity with Pega BPM or certification as a Pega Business Analyst is desirable.

Key Responsibilities

Requirements Gathering: Conduct workshops and interviews to capture business needs and translate them into functional specifications.Process Analysis: Document current and future state processes, identify gaps, and propose improvements.Collaboration: Work with development teams to ensure solutions meet business objectives.Testing & Validation: Support QA activities and assist in UAT to validate solutions.Stakeholder Communication: Act as a liaison between business and technical teams for clear alignment.Documentation: Maintain detailed process models, user stories, and project documentation.Production Release Support and Certification : RPA/Departmental. Smoke Testing/UAT.What you have

Required Qualifications

Bachelor’s degree in Computer Science, Information Systems, Business, or related field.Minimum 5 years of experience as a Business Analyst in IT or software development projects.Strong understanding of Agile/Scrum methodologies.Excellent analytical and problem-solving skills.Strong communication and stakeholder management skills.Ability to work independently and in cross-functional teams.Detail-oriented with strong documentation skills.Develops innovative solutions to increase organizational effectiveness and align with strategic goals.Creates innovative strategies that amplify business impact through effective product management practices.Enhances business outcomes by partnering with teams to organize and prioritize requirements

Preferred Qualifications

Pega BPM experience or Pega Certified Business Architect (PCBA) certification is desired.Experience in financial services is a plus.Proficiency in tools like JIRA, Rally is desired.Applies analytical thinking to abstract factors, guides outcomes, and sets priorities.Consistently maintains clear, open communication to enhance collaboration with others.Leverages industry expertise to guide strategy and guide team members in industry and marketplace dynamics.Drives growth by sharing expertise and encouraging knowledge, skill, and ability development.Encourages independent problem-solving and decision-making.Anticipates reactions from individuals and groups in situations and plans accordingly.Seeks new methods or technologies to enhance work outcomes.Influences improvements in efficiency and effectiveness within a function.Adapts oral communication to engage diverse stakeholders and inspire action.Earns trust through ethical decisions and deep subject matter knowledge.Leads activities, implements goal-setting strategies, and resolves a wide range of issues.Analyzes trends and recommends strategies to sustain the firm's competitive advantage.Produces high-quality written materials tailored to different stakeholders.
What’s in it for you

At Schwab India, you’re empowered to shape your future. We support your growth through meaningful work, continuous learning, and a culture rooted in trust and collaboration – so you can build the skills to make a lasting impact. Our benefits are designed to care for your wellbeing, your family, and your long-term financial security.

Our base benefits, wellbeing, and total rewards include:Competitive compensation and retirement programs including Employee Provident Fund (EPF), Gratuity, and optional National Pension System (NPS) contributionsRobust Paid Time Off, including annual/privilege leave, sick and casual leave, public holidays, maternity/paternity leave, and moreEducation assistance for continued learning to help you growComprehensive medical insurance with Outpatient Department (OPD) services, including vaccination, pharmacy, dental, and vision coverageAnnual reimbursement for health check-ups and mental health support through our Employee Assistance Program (EAP)Childcare (creche) reimbursement for eligible employeesTransportation and meal benefits that support your day-to-day workGroup life, personal accident, and critical illness insurance Apply Save job