To grow and retain client relationships as per China Banking segment/sector portfolio  To execute on the segment/sector offering, related toolbox(es), initiatives and activities aimed at optimising both client experience and profitability for the bank.

The role requires close collaboration with multi-disciplinary teams across the client value chain to effectively address client needs. A deep understanding of the client’s holistic requirements is essential to deliver comprehensive solutions that extend beyond traditional banking—leveraging ecosystems and strategic partnerships. The jobholder must exhibit leader-led behaviors and provide clear direction to support the successful transformation of the Africa China Banking sector into a future-fit business model. Additionally, the role demands a nuanced appreciation of the complexities inherent in Chinese businesses, including cultural, political, and trade dynamics, to navigate the evolving landscape effectively.

Identify new business opportunities and expands opportunities across existing client base, in order to achieve defined financial budgets for the allocated portfolio, through optimal growth of assets and liabilities, transactional, margin management and revenue streams in line with agreed targets.

Frequently source feedback from the client on their experience and service levels and address areas of concern, as a matter of priority in collaboration with appropriate business units