Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Job Track Description:** + Requires broad technical expertise and company/industry knowledge. + Accountable for program management functions. + Assists others in achieving goals. + Manages performance appraisals and pay reviews. + Manages training for 3 or more employees. + Manages hiring and termination actions. **General Profile** + Accountable for team performance and results. + Manages professional employees and/or supervisors. + Adapts plans and priorities based on resource and operational challenges. + Acts based on policies, procedures. + Receives guidance from managers. + Provides technical guidance to employees, colleagues, and customers. **Functional Knowledge** + Understands and applies concepts in the field of expertise. + Has growing knowledge of other disciplines. **Business Expertise** + Translates strategy and priorities into work product. **Impact** + Positively impacts level of service. + Influences the team’s ability to meet quality, volume, and timeline targets. + Guides based on policies, resource requirements, budgets, and business plans. **Leadership** + Builds team engagement to meet service and operational challenges. + Provides recommendations for OT, operational expenses, and rollup data. **Problem Solving** + Resolves technical, operational and organizational problems. + Supports problem solving across an organizational matrix. **Interpersonal Skills** + Guides and influences internal and external customers, or agencies. **Responsibility Statements** + Guides the delivery of moderate to complex projects, programs, and/or portfolios. + Manages programs or projects involving department or cross-functional teams. + Plans and directs schedules, and project budgets. + Organizes project activities that may require interdepartmental meetings and communication. + Ensures completion of programs/projects on schedule and within budget constraints. + Directs the activities of project support staff and sub-contractors. + Ensures resources are allocated and maintained to facilitate the successful completion of the project. + Assigns and monitors work of subject matter experts, providing support and interpretation of instructions. + Coordinates project priorities that require critical thinking and complex problem solving. + Communicates project scope, goals and responsibilities to the project team. + Establishes clear stakeholder expectations and requirements. + Develops and maintains reporting procedures. + Monitors performance in project control activities. + Prepares and distributes reports related to project activities, general project management, and financial issues. + Performs other duties as assigned. + Complies with all policies, procedures, and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol.pdf) .