Lisbon
14 days ago
Manager, Program Management (Enterprise Technology)
Description & Requirements

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009.

Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

Enterprise Technology

WHERE YOU'LL FIT WITHIN THE TEAM

The Enterprise Technology/Vector Program Management team are the front line of Bain’s best place to work aspiration and maintain accountability for the group’s talent results. Building on day-to-day activities to establish well-balanced teams, this role is instrumental in retaining and developing our people, helping define and maintain our culture, and continuously improve to deliver a positive experience for the group.  

WHAT YOU'LL DO

Staffing (30%):

Make balanced & effective staffing decisions collaborating with case OVP/LTEnter staffing into the BOSS systemManage staffing post-mortem feedback collection at case endProvide input to Regional and Global Talent Leadership on staffing process and systems improvements

Case start-up and delivery (25%):

Proactively schedule case kick-off discussions between the general consulting and Vector leadership teams on how to most effectively work together on the specific case archetype, driving inclusion and better results for our teams and clientsBe available as first point of contact for talent questions from the teamMonitor case team survey data to ensure all Vector team members are having a rewarding experienceAlong with supervisor, intervene in cases where there are concerns or when CTSU scores are low, including meeting with case leadership to address any issuesCoordinate with local office general consulting program managers where any broader interventions and action plans are needed, and escalate to Global Talent Leadership when unresolved 

Professional development (30%):

Conduct regular PD check-ins with guild members for progression discussions and career adviceRaise and retention concerns with PDAs as necessaryIdentify performance improvement cases, and work with HR business partners on communications and plansTrigger, launch, track, collect and quality control case end reviewsFollow-up on outstanding reviews and raise to regional talent leadPrepare data and documentation for ratings calibration sessions ahead of PD review cycle for assigned guildsIdentify candidates for global training programs and liaise with Vector Learning and development teamProvide input to Learning and Development team on curriculum development based on an overarching view of cohort needs, aggregated from staffing/reviews/PD conversations/misc. feedback

Connectivity, onboarding and integration (15%):

Complete recommendations for PDA and Buddy pairings and inform of their roles/responsibilities during onboardingManage a clear onboarding process for each new hire (incl. local office onboarding coordination and pre-XCT program attendance)Support team culture and connectedness within each market and across region for each guild and across VectorSupport regional/global townhall needsSupport guild/practice leaders with connectivity – raising issues as they surfaceActively work to engage with regional and local office PM community (both other ECD PMs as well as generalist PMs) to drive connection and push for ECD inclusion initiatives Be a continuous advocate for improving the employee experience and be open to opportunities to improve

ABOUT YOU

Required Qualifications:

Bachelors DegreeCurrent or recent Bain consulting experience at the consultant level or in program management, or the equivalent at another consulting company4+ years work experienceCollaborative – someone who knows how to work with and through others to drive results and make change happen, and is customer service oriented Entrepreneurial, proactive, and productive -     someone who knows how to prioritize what needs to be done and rallies colleagues to get things accomplished; “roll up the sleeves” type of attitude Insightful – strong problem-solving skills and pragmatic, with a practical, “real-world” sense of what is actually “do-able”. Possesses an affinity for data-driven insights to make decisions, and able to harness knowledge and expertise of the best content to support the PracticeArticulate and compelling in his/her oral and written communication skills; engaging and concise – with interpersonal “presence”; adaptable across executive, technical and Bain audiencesEnergetic, with drive, enthusiasm, and natural skills in relationship development – ability to develop an extensive network of relevant relationships both internally and externally, as required Inspirational Leadership - track record of successfully managing high-performing team members, motivating and developing colleagues above and below their own tenure A great colleague and teammate - passionate about the task at hand and fun to be around; someone with whom Bainies and clients go out of their way to work

Preferred Qualifications:

MBADigital programs or projects work experience, including technology know-how
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