Title Summary: 

In this first-line manager role, the Team Supervisor supports daily execution within a product squad, ensuring that core processes such as requirements gathering, backlog refinement, and user story delivery meet procedural standards. The supervisor is responsible for monitoring team progress, addressing workflow disruptions, and assisting with immediate challenges. They perform on-the-job training, provide feedback, and maintain compliance with agreed practices, escalating more complex product or project issues to higher management tiers. The scope is tightly focused on achieving operational consistency, delivering on defined tasks, and fostering foundational skills among team members.

Job Title: Product Director, Qualifications platforms 

Department/Division: Pearson Qualifications 

Reports to: VP, Qualifications Transformation 

Role Purpose/Summary  

The Product Director will lead product management for a high impact transformation programme in Pearson Qualifications. They will drive the design and delivery of Agentic product experiences for qualifications’ customers, learners and internal staff, while embedding product excellence across the organisation. They will also be responsible for upskilling and coaching an emerging product team, fostering a culture of innovation, accountability and continuous improvement. 

Key Responsibilities 

Oversee complex, cross-functional product streams, ensuring product strategy leads to agreed outcomes  

Ensure execution aligns with broader transformation strategy while adapting roadmaps for shifting business priorities 

Manage teams executing on numerous high-value product initiatives, translating transformation priorities into actionable plans, and overseeing the operational health of multiple product lines. 

Partner closely with department heads and technology leaders to ensure initiatives run cohesively, providing critical input into budget allocation and operational adjustments. 

Balance project throughput while maintaining compliance, addressing operational continuity, and proactively managing risk exposure during delivery 

Define and manage a product team upskilling programme, embedding product excellence practices into the transformation team 

Required Experience and Qualifications 

Significant experience (typically 8+ years) in product management, with a proven track record of leading complex, cross-functional product streams and delivering high-impact transformation initiatives. 

Demonstrated success in designing and launching innovative & commercial product experiences for diverse customer groups, including external customers, learners, and internal stakeholders. 

Experience managing and developing high-performing product teams, including upskilling, coaching, and embedding product excellence practices. 

Strong background in translating strategic transformation priorities into actionable product roadmaps, balancing operational health, compliance, and risk management across multiple product lines. 

Proven ability to partner with senior leaders across technology, business, and operations to drive cohesive execution, budget allocation, and operational adjustments. 

Advanced proficiency in applying business acumen, strategic thinking, and data analysis to inform product decisions and measure impact. 

Experience fostering a culture of innovation, accountability, and continuous improvement within a product-focused environment. 

Bachelor’s degree in a relevant field (such as Business, Technology, or Product Management) or equivalent experience 

Key Performance Indicators (KPIs) 

Performance is judged by outcomes: seamless delivery of prioritized programs, achievement of milestones, and maintaining product release cadence with minimal deviation from forecasted budgets 

High levels of customer satisfaction, effective resolution of cross-team dependencies, and tangible improvements in process efficiency are expected 

Proactive risk management, demonstrated through a low incidence of delivery disruption and near-flawless compliance in high-visibility projects 

Ability to achieve outcomes that support departmental growth and advance organizational reputation is central 

Behavioural Expectations 

Living Our Purpose: Align cross-functional operations to shared goals 

Carry Our Culture: Build strong collaboration and accountability across teams 

Simplify the Complexity: Resolve major roadblocks and make information accessible, helping colleagues stay focused on delivery 

Deliver Results: Ensure ambitious targets are met, pivot quickly to overcome setbacks, and uphold commitments to both stakeholders and customers 

Skill Expectations  

Adaptability - Ability to respond productively to change by adjusting plans, goals, and priorities in dynamic situations. Staying flexible, focused, and effective when circumstances shift.  

Learning to Learn - Using strategies to develop learning efficiency and enhance experiences, so you can learn more deeply and effectively 

Design Thinking - Using effective cognitive, strategic, and practical processes to develop design concepts and solutions. 

Product Development – experience in bringing a new product or service from concept to market, including idea generation, design, prototyping, testing, and launch. 

Storytelling – Effectively presenting complex information in a compelling narrative format that engages and persuades audiences. 

Strategic Thinking – experienced in assessing business environments, anticipating trends, and making decisions that shape long-term competitive advantage. 

Customer Discovery – experienced in gathering deep customer insights to influence product development and marketing strategies, shifting from reactive outreach to proactive solution shaping. 

Technology Roadmap – experienced in using flexible planning to match short-term and long-term goals with specific technology solutions. 

Business Acumen - Keenness and quickness in understanding and dealing with business situations (risks and opportunities) to lead to good outcomes. 

Value Proposition - Promise of value to be delivered, communicated, and acknowledged. 

Product Strategy - Using customer insights to inform long-term product direction, features, and positioning for competitive differentiation. 

Stakeholder Engagement - Collaborating effectively with leaders, individuals, or teams to ensure alignment and successful implementation of decisions. 

Applications of Artificial Intelligence - Applying AI techniques to real-world situations.