Manager, Process Management - Hang Seng Bank (HK)
HSBC
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
Principal responsibilities:
Lead process design on card origination journey and process map of products and servicesAct as project coordinator including planning, development and implementation of strategic initiativesServe as the single owner of all management information, overseeing data accuracy, reporting cadence, and insights generationIdentify opportunities for innovation and customer experience uplift Drive operational efficiency and ensure all process and controls comply with the internal control standards, group compliance policy and external regulatory requirementsCollaborate with internal stakeholders and solicit their supports and inputs to ensure effective execution of the project scope
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