We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 
 

The Customer Experience (CX) team delivers owner and user experiences that save time, improve lives, and create personal connections. We strive to build lifelong relationships and turn customers into brand advocates by ensuring they are treated like family.

Ford’s Product Portfolio Strategy team is charged with leading the Ford Customer Service Division’s transformation of the ownership experience. Our team is customer-obsessed, entrepreneurial, data-driven and dedicated to delivering industry-leading customer experiences for our owners. You’ll join an agile team of doers pioneering FCSD’s future by working collaboratively, staying focused on only what matters, and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams. 

In this position: 

We’re looking for a Portfolio Management and Operations leader to join the Product Portfolio strategy team in FCSD which has rich expertise in product, design, and research. You will lead a group of talented design and research strategists that span across key pillars of the FCSD organization. Experience in product and portfolio management and operations is essential.