Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, People Analytics

Overview
At Mastercard, the People Insights Team play a crucial role in shaping our talent strategy and enhancing employee experience through data-driven insights. The People Analytics Consultant role is part of our Consulting Team within the Global People Insights Team, requiring collaboration across multiple Regions & time zones.

The ideal candidate will have experience of providing actionable insights and compelling narratives, and have experience of partnership within the HR functional domain within a global or matrixed organization. This role requires a deep understanding of people analytics, data visualization, and the ability to translate complex data into clear, concise, and impactful narratives.

Role

o\tAnalysis and Insights: Conduct advanced data analysis to identify trends, patterns, and insights related to the employee lifecycle as well as other key HR areas such as employee listening, talent and performance, learning and development, etc
o\tCommercial mindset: Operates with a ‘business impact’ mindset; demonstrates strong commercial acumen with the ability to translate data-driven insights into strategic business decisions that drive measurable value and improve organisational performance.
o\tStorytelling: Develop and deliver compelling data-driven stories that effectively communicate insights to senior audiences (eg C-Suite, HR Leadership teams)
o\tStakeholder Engagement: Proactively collaborates with HR Business Partners, CoE teams to provide thought leadership for analysis projects; keeps stakeholders informed of progress and timelines
o\tCross functional collaboration: Ability to identify and build key relationships across functions including HR, Finance and Strategy Teams; works across the organization to execute on analytics roadmap
o\tContinuous Improvement Mindset: Stay up-to-date with industry trends and emerging themes in the people analytics domain, identifying opportunities to introduce external perspectives, enhance product offerings and maximize impact
o\tData Integrity & Governance: Demonstrates exceptional judgment and discretion when dealing with highly sensitive people data including partnering with Data Privacy & Governance teams to obtain appropriate data governance approvals

All About You

Essential

o\tOutcome driven; with experience providing innovative advanced analytical solutions that have lasting impact in multiple dimensions; strategic, operational and financial
o\tCurious and inquisitive mindset; proactively seeks out the underlying story within data
o\tUnderstanding of the HR functional domain; either through hands on experience or external research
o\tExperience of relationship building and managing a group of either internal or external clients
o\tProven practical experience in developing insights and narratives for an Executive level audience
o\tFlexible and responsible; ability to prioritize and manage multiple projects simultaneously, including adapting where required to changes in business priorities
o\tComfortable with ambiguity and operating in a highly dynamic environment
o\tEnd-to-end problem-solving and communication abilities: diagnosis, data cleaning, integration and transformation, analysis, visualization, and presentation
o\tAbility to collaborate with peers and cross functional teams, working across multiple time zones
o\tOpenness to feedback and strong self-awareness
o\tAbility to work within the confines of data governance and privacy standards

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.