Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Manager, Marketing Operations Material Review facilitates the management of Advertising & Promotional materials as they pertain to the U.S. Commercial MRP (Material Review Process).

The Manager, Marketing Operations Material Review Ensures:

Facilitation of cross-functional team (Medical, Regulatory, Commercial, Legal, Compliance, others) review and approval of:Advertising materialsPromotional materialsSales Training materialsPromotional Labeling materialsLeads management of cross functional team members and advertising agenciesOpen communication of material status with cross-functional team members and advertising agenciesTactical support and project timeline oversight of materials through MRPLead consultant and trainer on the MRP, supporting to all team members responsible for uploading and approving materialsTimely review of all promotional, non-promotional materials through U.S. Commercial, Medical reviewers, Regulatory reviewers, and other key stakeholders

Additionally, provide key leadership for:

Management and development a staff of project managersHolds self and team accountable for resultsServes as a mentor and coaches others on the MRPProactively provides consulting, expertise and MRP process training to cross-functional team membersEvaluates and updates processes to adapt to a changing environment and to optimize efficienciesCoordinating logistics to ensure timely production, fulfillment and shipment of materialsProvides Leadership for innovative solutions to project hurdlesDevelops a strong knowledge of customers’ goals and priorities, partners to support those objectives

Process Management:

Lead the review for promotional and non-promotional materials that are routed through the MRPPerform “Final Sign-off” on material submissions uploaded into VeevaValidate that the metadata / review tier aligns with the submitted materialsDetermine if legal/compliance is requiredDetermine if Editorial Quality Check is requiredIf additional reviewers are not aligned with the selected review tier, tag additional reviewers and update review tier as necessaryEnsure sources files are uploaded into the Veeva for production vendorsValidate back-end approvals prior to routing material to Regulatory Affairs for Office of Prescription Drug Promotion (OPDP) submissionOversee release of approved material for distributionWhen material withdrawal is required, inform inventory vendorsInitiate production of updated package insertsIdentify promotional material that needs inventory updates and Initiate inventory update processProactively looks for and leads ways to improve agility by streamlining and simplifying internal processes and drives implementation of process changesStrong understanding of Agency and Printer process. Offering guidance and leadership to commercial team members and agencies as it relates to printing processes

Cross-Functional Team Meetings:

Project manages a team of 10 to 20 cross-functional team membersSchedule, manage and facilitate formal concept review requests, schedules live review meetings to resolve and discuss reviewer comments (i.e., Tier 1 reviews, Formal Concept ReviewsCreates and communicates weekly review team meeting agendasPrioritize and schedule any additional live meeting requests (e.g., exceptions, revise & resubmits) as neededSchedule and facilitate weekly live prioritization meetings with business ownersReview dashboard within Veeva to understand upcoming volume of materials being planned for submissionAct as a neutral facilitator in project discussions, summarizes team agreements and maintains required documentation of discussion outcomes.Leads discussion on projects that didn’t go well to identify learnings and improvement opportunitiesLeads team discussion on metrics; evaluates and provides opportunities for improved agilityMaintain a positive, energetic, and engaged attitude and approach to work under times of stressDemonstrates strong good understanding of the brand(s) supported

Communication:

Attend brand and tactical planning meetings to understand upcoming workloadSend material status notifications through MRPWork closely with Compliance to address identified issues, as needed.Notify Fulfillment Center, Business Owner or Interactive Agency of material statusDevelop, maintain, and track process metrics, communicating results to all stakeholders.Provide regular updates to relevant stakeholders on the health of the advertising and promotional review and approval process.When an existing piece is updated / changed, run report to identify in-market materials that are impacted and need to be updated / expired – alert Business OwnersConsistently communicates timely and accurate information and project progress to project ownersIdentifies project bottlenecks and brings cross-functional team members together to resolve issuesLeads the development of solutions and contingency plans to facilitate business successDevelops best practices/lessons learned and shares with the business to enhance team successProactively leads ongoing communication with project owners / vendors to ensure that project timelines are aligned with business needs and expectations

Key Skills:

Advanced project management skills, highly proficient at balancing competing prioritiesAbility to forecast, prioritize, multitask, and manage multiple jobs in a fast-paced, rapidly changing environmentCapable of making informed, data-driven decisions under tight deadlinesAdvanced understanding of data analytics, and measurementStrong interpersonal skills with the ability to collaborate well with othersAbility to quickly learn, adapt to, and comply with business needs, policies, and guidelinesExperienced in risk mitigation, issue resolution, and seeing the big pictureDemonstrated leadership for identifying, applying, and socializing lessons learned
Qualifications

Basic:

8+ years Project Management or equivalent experienceSubject matter expert in understanding the material review process and associated policies and systemsStrong expertise in VeevaExperience in print and digital formats

Preferred:

Bachelor’s Degree in Business Management, Science, Education, Communication or relatedExperience in pharmaceutical industryKnowledge and prior experience in marketing, and communication or advertising agency experienceLead or participate in a product launch initiativeAbility to understand marketing campaign messaging for assigned brand; recognizes inconsistencies in campaignsWorking knowledge of Adobe Acrobat; MS Word, MS Excel, MS PowerPoint and Veeva PromoMatsPossesses ability to learn and adapt to other software tools as necessary
Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: 

The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.This job is eligible to participate in our short-term incentive programs. 

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html